Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

April 13, 2024

Thanks Zoey for this great and really fast support.

ArtisticAdhesive Hub
Germany
1 day using the app
December 11, 2023

Very good and awesome app thier customer support is very good Connie always help me and guide me to use this app Connie is always available to help and guide you guys. I specially recommend this app to use for all dropshipping

Harveeshop.com
Canada
10 months using the app
February 13, 2024

Karen was really helpful, Thanks for the help.

VivaVibe
United States
7 days using the app
March 27, 2024

excellent customer service from ali expree Rebecca. thank you!!!

My Store
Germany
About 20 hours using the app
January 27, 2024

cucheng "Bring Zhong" from CJdropshipping is "The Man"...totally, patiently answered all my confusing questions. Thanks again!

TrendSetDas
United States
25 days using the app
December 19, 2023

My agent Isla from CJDropshipping is fantastic! Super helpful, quick to respond, and made everything easy. Highly recommend for a great customer service. 5 stars!

Upwaveshop
United States
3 months using the app
December 14, 2023

Thanks to Ruth I was able to place my first dropship order today! After some technical difficulty I reached out and Ruth promptly rersponded on their messenger service. She didn't tell me what needed to be done to fix the problem, she went into my account and fixed it for me! It's reassuring to me that CJ has a great customer service structure in place with people like Ruth. It really means alot to know you won't be on an island if you're stuck in the platform. I honestly tried other platforms like DSers and their customer service just doesnt stack up to CJ's Thanks Ruth for helping me through my first order! Thanks CJ for hiring people like Ruth!!!

Primal Gear
United States
14 days using the app
January 20, 2024

Customer service is very helpful, I recommend

Chykit
Türkiye
3 months using the app
February 17, 2024

My sourcing agent, Leah, was incredibly helpful. Chatting with the team members feels so effortless.

Cozy Underground
United States
About 2 months using the app
March 19, 2024

Roxanne best agent on CJ drop !

HanakaByShineurs
France
About 1 month using the app