Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

April 12, 2024

I had a problem with the website, so i sent a message to the chat support, and Billy, replied to me in less than 60 seconds fixing my problem.

Highly recommended

CoccoNest
Italy
11 minutes using the app
March 18, 2024

Great service

Beauté & Santé
Belgium
14 days using the app
December 4, 2023

Great service. On average around 10 days delivery to Europe. Rarely had any problems. If so, I got great support by CJ Dropshipping (Sveta and Bianca)

Pfoten-Spass
Switzerland
6 months using the app
November 27, 2023

I recently had the pleasure of experiencing an outstanding service provided by Talisa. Her attention to detail and commitment to ensuring a seamless resolution of the problem helped me a lot. Thank you

TechnoAnt
Estonia
11 months using the app
November 22, 2023

CJ dropshipping has been a game changer in my small business. They allow me to focus on growing my business without having to worry about the backend logistics. Rena my Support Agent has been very helpful, whenever I may have a question about certain products or suppliers, she has shown that CJ's have exceptional customer care as well as good attention to details. THANK YOU, you ROCK!

Ventia
United States
About 1 month using the app
November 28, 2023

I received great customer service and all my questions where answered quickly. Thank you Rebecca Zhang for your incredible assistance.

Robust Ware
South Africa
6 months using the app
April 10, 2024

Very impressed with Daniel

Nature Nurtures
New Zealand
15 days using the app
February 18, 2024

Very helpful staff and communication

All in 1
France
25 days using the app
December 2, 2023

Not only has CJDropshipping been great and reliable, but their customer service has been fantastic as well, Sveta went above and beyond with her help and I am truly grateful 5/5 stars.

Gadgets8
United Kingdom
3 months using the app
January 31, 2024

CJ dropshipping are very helpful, especially if you are a beginner. Carman my private agent has been very very good aswell !!

Qerassa
United Kingdom
About 3 hours using the app