Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

January 10, 2024

Very trust worthy. Cj is all you need

exclusive store
Nigeria
About 2 months using the app
December 24, 2023

Great help from Rami Wu, thank you very much, you always do a great job!

Gyro
Hong Kong SAR
13 days using the app
February 18, 2024

Very helpful staff and communication

All in 1
France
25 days using the app
November 22, 2023

I was having problems with setting up the shipping in my store. Thankfully Janet helped go through a few options of what the problem could, and finally got to fix it. Thanks a lot

Shop Nexaura
United States
2 months using the app
November 20, 2023

Although it is hard start for me, CJ dropshipping seems to be more simpler and convenient for especially someone like me trying to start up a business. I rate 5 stars for its Customer service provider that has helpful staff, I thank Marian Chen for your continuous effort in trying to help me and the promptness and positivity of your response makes me believe I can start a successful dropshipping business in the near future.

Wonong Glam Gem
Papua New Guinea
3 months using the app
December 1, 2023

I found some of the best products and helping me build up my store into good one.

LuxeFusion Emporium
Bangladesh
About 2 months using the app
November 29, 2023

In my experience, Yana is the best customer support agent I have ever encountered. Her exceptional knowledge, patience, and professionalism made a significant difference in resolving my issue quickly and efficiently. Yana's communication was clear, concise, and friendly, which made the entire process easy to follow. I highly recommend Yana for her outstanding support and dedication to resolving my query. Keep up the excellent work, Yana!

Splendas
United States
3 months using the app
December 8, 2023

CJ ist really best in class for dropshipping. The products are well evaluated and of good quality. Support is simply amazing. today I had some questions about a prodcut and Agent Ken Yang answered those questions within minutes. Great support!

ENCRAZE
Switzerland
26 days using the app
November 20, 2023

No other place to source products. Fionnula from customer support spent almost an hour with me on live chat making sure everything was setup correctly and helped me fix some issues I had. Got everything up and running smoothly.

Attic Buy
United States
3 months using the app
December 11, 2023

Hello!!

Hope this email finds you well!!

My experience with CJ is excellent so far. I am new and recently opened my store on Shopify and Amazon. My target to reach more than 1 million in less than 6 months. But I am learning now. Ms Ruth and Ms Alina helped me a lot and guiding me as an when required. Thank you to Ms Ruth and to CJ.

Regards,
Ismail Mulla

GeniusStore
United Arab Emirates
5 days using the app