Reviews (9,631)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

January 27, 2021

CJ Dropshipping has been the ultimate partner for our online business from A to Z and we could not be more pleased with their service. We have the pleasure of working directly with Shicharl who is our agent and although she technically is a CJ employee, she works with us hands-on as a true extension of our internal team. If we could give CJ 10 stars, we would.

Time Intelligence
United States
Almost 4 years using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 3, 2024

I have been trying to access my account with no assistance.

Alia's All & Any-Thing
United States
Over 3 years using the app
Edited October 23, 2022

This App helps me to import products easily. Customer support is also one of best. My Agent Sveta is incredible and looks out for my business. I also had an excellent experience with Zion Zheng also. I was facing some sourcing issues and she was quick to correct them. Thanks a lot, CJ. Keep it Up!!!

Indri Zest
United States
Almost 4 years using the app
CJDropshipping replied August 31, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited July 2, 2024

April has been super helpful all the time and is the best agent you can find! Thank you for letting me have the opportunity to work with a great agent! :)

Verrarie
Australia
Almost 4 years using the app
CJDropshipping replied January 12, 2022

Thank you for your feedback! Your approval is our motivation.

April 3, 2020

They can shoot the very nice videos for my FB ads everything about the process is very smooth. Absolutely, CJ had helped my business growing for years.

JackMaCry
United States
Almost 4 years using the app
September 15, 2021

Love this Plattform, Very good business service! Its the only dropshipping plattform wich is really fast with packaging and shipping, the support is also really well! If u got any problem there a many agents for u to help u.

Traumschläfer™
Germany
Over 3 years using the app
CJDropshipping replied September 15, 2021

Thank you for your feedback! your approval is our motivation.

May 22, 2024

I am new to this and when I went to the customer service about an issue I was having Christina Chen was a great help and was very patient with me so I under stood. I am so happy CJ's is so helpful.

EleganceEra-Home
United States
About 1 year using the app
Edited May 7, 2024

Still very satisfied with the great customer service from my current agent Talisa Chou. She answers fast and solve my issue quickly.

Tibisig
France
Over 3 years using the app
Edited September 27, 2024

I had the pleasure of working with Vincy! Her communication is outstanding, with lightning-fast replies, and she goes above and beyond to help resolve any issues. I highly recommend her work and her servife. Thank you for helping our business grow

SymphonyBand
Australia
Over 3 years using the app
January 17, 2020

I and my team having a great experience using CJDropshiping, especially to our agent Alisa, she always provides us the information we need and very supportive.

The Snapmart
Taiwan
Over 3 years using the app