Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

December 20, 2023

Had a very good support from Box Chen. He cares about his customers and I would totally recommend him! 5/5 stars!

fixadetsjälv.se
Sweden
3 months using the app
January 5, 2024

Great customer service and response time from all staff. Very Prompt and professional. So far I've liased with a few agents, Rami and Luria was some of them to have helped answered my many questions to kickstart my journey.

HahaHumidifier
Australia
2 days using the app
April 12, 2024

I had a problem with the website, so i sent a message to the chat support, and Billy, replied to me in less than 60 seconds fixing my problem.

Highly recommended

CoccoNest
Italy
11 minutes using the app
February 12, 2024

Good Service

SillyTouch
United Arab Emirates
About 2 months using the app
November 30, 2023

CJ never disappoints. Easily the best chat support team, but especially thanks to Estella. They helped me answer all my questions as quickly as possible. I can always count on Estella to help me. Always a pleasure!

SunRowClub
United States
7 months using the app
December 11, 2023

I love how CJdropshipping support their customers, they are very proactive and they reply really fast, supperb service and very respectful thanks to Bring for his good support and always replying to my queries immediately. 10 stars to you BRING. Thank you

SPARKS*
Australia
4 months using the app
December 28, 2023

July Chan deserves high praise for her exceptional service in terms of timeliness, clear explanations, insightful guidance, and valuable advice. Her knack for simplifying complex topics and offering personalized counsel sets her apart. Highly recommended!

watamapo
United Kingdom
3 months using the app
December 5, 2023

CJ has an amazing support. Agnes writes within minutes back with professional answers to help me.

Lopum
Switzerland
11 months using the app
December 2, 2023

I'd like to extend my heartfelt appreciation to Ceci at CJ for her exceptional collaboration. Her unwavering availability, professionalism, and insightful proposals have significantly contributed to the success of our partnership.

The value she brings in terms of recommendations is truly commendable. Her dedication to customer service and ability to propose effective solutions have streamlined processes and positively impacted our work.

Thank you, Ceci, for your hard work and commitment to excellence. It has been a pleasure working with someone of such competence, and I look forward to continuing our successful collaboration.

PtitSerein
France
6 months using the app
April 10, 2024

Very impressed with Daniel

Nature Nurtures
New Zealand
15 days using the app