Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

December 8, 2023

So far so good! I was having issues importing my products and Zoey from service support was able to help me in seconds! The act of support and great customer service was exceptional. Thank you Zoey!!! CJ dropshipping is awesome.

Grayson's Collection
United States
5 months using the app
December 11, 2023

I love how CJdropshipping support their customers, they are very proactive and they reply really fast, supperb service and very respectful thanks to Bring for his good support and always replying to my queries immediately. 10 stars to you BRING. Thank you

SPARKS*
Australia
4 months using the app
November 30, 2023

Fast, nice and very helpful customer support, especially from Zoey Zheng. Always get the answer to my questions in a few minutes. Also very good user interface, many good products and goo prices.

pplace
Austria
Over 1 year using the app
December 9, 2023

Kribee was excellent with helping and communicating!

DropAware
South Africa
5 months using the app
December 14, 2023

First class service and pro active support. Always looking for the best options for me. Tracy at CJ has improved my business 10-fold. Highly recommended.

Brooks Depot
New Zealand
2 months using the app
March 25, 2024

I really like CJ dropshipping and Angel is an amazing agent!

Made4beauty
Sweden
28 minutes using the app
December 13, 2023

Agent Yori Lin answers all my questions regarding packaging customization and everything related to the products. I highly recommend it.

BellaFlohr
Netherlands
3 months using the app
March 8, 2024

Lahne has been an incredible asset to my dropshipping business. Their expertise, dedication, and passion for helping clients succeed shine through in every interaction. From product selection to order fulfillment, Lahne's support has been invaluable. They provide timely responses and innovative solutions, making them a reliable and knowledgeable partner. I wholeheartedly recommend Lahne to anyone in need of a top-notch dropshipping agent. Thank you, Lahne, for your exceptional service!

MYROSE | Official Website
Brazil
44 minutes using the app
December 4, 2023

This is the first time I have written a review for CJs but the service I received from Aoki Gong was exceptional! I have been trying for almost a year to get my products connected with some other issues. I got an order from Shopify and it wasn't connecting. I decided to gamble again with cust support, they had only given me additional frustration before. Tonight I was lucky to get Aoki, who helped me. She was extremely helpful. She not only connected the product that was sold but the rest of my products as wel!!! For once, someone didn't just throw a link or a screenshot at me but did exactly as the term means, she supported her customer. Aoki needs to be the model when they are training new people. Thanks so much Aoki!!

Whimsicalia Boutique
United States
9 months using the app
December 14, 2023

Frandly and fast Support.

Shoptrix
Germany
2 months using the app