Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

October 26, 2023

i must say CJ has improved in the past few weeks, now they process orders very quickly and updates tracking info unlike before, also you get a shipping label making it easy for you to know which shipping carrier has your package but would be nice if the shipping prices could be reduced a little. keep the good work up, and also Please try inspect product properly before shipping out as this will reduce returns. HAPPY CUSTOMER= MORE SALES.

Dafresh
United Kingdom
About 1 year using the app
December 13, 2023

Excellent, friendly and fast customer support.
Thanks to Chloe Zhang

paxsit
Germany
5 months using the app
December 13, 2023

Leah Cheng helped me out quick and easy! I solved the problem I have been working on for days. Very sweet person!

Zarena
Netherlands
About 1 month using the app
March 6, 2024

Working with Alexis Wong has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need.

My Store
United Kingdom
3 minutes using the app
December 22, 2023

Had very great service from Ceci, she replied almost immediately and helped me with my questions perfectly! Thank you very much Ceci.

Luzera
Netherlands
10 days using the app
December 27, 2023

I'm satisfied for the details help of this person named Arlene

Fashion Pulse
United Kingdom
3 months using the app
January 8, 2024

Thank you so much for your help Leila !

Ely&Maya
France
About 1 month using the app
December 13, 2023

Agent Yori Lin answers all my questions regarding packaging customization and everything related to the products. I highly recommend it.

BellaFlohr
Netherlands
3 months using the app
February 26, 2024

Thank you Rebecca for providing great customer service. Your patience and knowledge of this platform is so appreciated.

Dilly Dally Go
United States
About 1 hour using the app
January 10, 2024

Bin Han was vey helpful when I had multiple questions to ask. They was there to answer every question quick and professionally.

My Store
Germany
About 24 hours using the app