Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

March 28, 2024

The app works well. Agnes was also helpful.

WarmthWave
United States
31 minutes using the app
December 22, 2023

Nigel is the best agent i have known on cj dropshipping. I recommend his services.

Titi'Chef
France
About 1 month using the app
January 4, 2024

Lincy Cui
Great collaboration. Fast and efficient responses. I am very satisfied. I recommend it!

Binestta
Serbia
About 1 month using the app
November 2, 2023

This app features a personal assistant to help every step along the way. I am currently working with someone called Box Chen who has helped with every query I have asked and got me through it, I’m not sure if this person sleeps, every time I message they reply within minutes no matter the time or day!

FitnessFusionz
United Kingdom
9 months using the app
December 2, 2023

This app is great and the support is outstanding! Ken along with other agents are there almost 24/7 to help with everything from sourcing to shipping. This is 5 stars for real.

Active Lifestyle Equipment
United States
2 months using the app
December 20, 2023

Jolie was so prompt and helpful answering my Inquiries! and am so pleased with this experience.

roo roo nest
United States
3 months using the app
Edited March 6, 2024

Der Support ist echt Klasse, man bekommt schnell unkomplizierte Hilfe. Danke Cristina Chen!!!

FaithfulThings
Germany
5 months using the app
Edited January 14, 2024

Rami assisted me today. I had a good service . He help me solved very fast an issue I had. Thanks for your help !

Update - 2024/01/14

I have been using the app since fall and I am extremely SATISFIED of Doki Huang services ! Extremely PROFESSIONAL, PROBLEM SOLVER and such an HELPER I am very HAPPY to do business with Doki Huang and CJ dropshipping is extremely lucky to have her !!! many thanks Doki !!

Hugs Bears
Canada
2 months using the app
December 3, 2023

Thank you Cristina Chen for your great customer service with help tracking my order your the best!

MisplacedBit
United States
2 months using the app
November 14, 2023

I'm really happy to work with cjdropshopping. When i had any question, customer service always help me quickly. Especially, Arlene was very helpful to me. Thank you so much.

Atelier de Paris Jewelry
France
4 months using the app