Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

October 4, 2023

I had the idea to start my own online business and came across CJdropshipping as my provider. I wanted my customers to have the best experience when shopping, so my main focus was to have the best quality and shipping conditions. Also, I knew it would be very important for me to have someone to talk to if something went wrong with an order. When I had my first customers, I was very excited, but the whole process was new to me. I turned to CJ Agency to help me with my order. I can say that the service I received was faster than I thought it would be. Any other difficulty I had, such as refund or delivery issues, was resolved right away. My personal agent, Sulee Li, is doing a great job supporting me on my little learning journey. My last problem with an order was taken care of by zoey zheng - she responded immediately and helped me via WhatsApp, so my problem was solved right away. Her service was great! She was very nice and calmed me down when I was panicking about the situation. All in all, I would like to thank the whole DJdropshipping team - your service and support is on a whole new level in this era of dropshipping. If you are considering working with them, just try to see for yourself. They do their best to make your business easier.

Dar Amor
Germany
10 months using the app
February 20, 2024

My agent Bianca is great !

EasyLife
France
6 days using the app
November 21, 2023

Very good service and support from CJ and also reliable delivery of the Products. Also big thanks to my competent Agent Carman! I recommend...

PRIMEYE
Switzerland
3 months using the app
Edited February 4, 2024

He descubierto hace poco la aplicación y la verdad que estoy muy contento, sobre todo con la atención al cliente. En mi caso Arlene me atendió de manera muy rápida y eficaz y agradable.

Top4homes
Spain
3 months using the app
December 12, 2023

Thanks to Alan at CJdropshipping for his assistance, very helpful and professional

The Village Shop Cyprus
Cyprus
3 months using the app
November 18, 2023

I recently had an outstanding experience and I want to commend the exceptional customer service provided by Royce Zhang. From the moment I reached out for assistance, Royce demonstrated an impressive level of professionalism and attentiveness. His deep knowledge of the products and commitment to resolving my issues promptly exceeded my expectations.

Royce not only provided swift and effective solutions but also exhibited a friendly and courteous demeanor throughout our interaction. His seamless communication and willingness to listen left a lasting impression on me. It's clear that customer satisfaction is a top priority.

I truly appreciate Royce's dedication and personalized service, making me a loyal customer.

KEYDRELA
United Kingdom
About 1 month using the app
January 27, 2024

Grate support

Door For All
United Kingdom
4 months using the app
November 22, 2023

My agent Box Chen was very helpful & patient with my questions on my first order checkout. Success! Thank you so much!

GlamourGrove
United States
5 months using the app
November 30, 2023

Bruce LIN is very helpful and will answer my needs when i need answer
this platform is very helpful to new sellers like me

ShopMontessoriToys
Switzerland
19 days using the app
November 19, 2023

A very good customer care service. Eugenia Deng takes patience with me until I resolve the concerns. It is a pleasure to make business with CJ Dropshipping. Thanks Eugenia.

L'Elégance Store
Haiti
3 months using the app