Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

October 23, 2023

I was always hesitant to use CJ because of the pricing and complexity of the system, but working with Camilia has been an amazing experience. She is always available to assist with negotiations, product management and other assistance. I am very satisfied with the service I am receiving and will continue to use the platform thanks to her quality services. Thanks!

Maison La Beaute®
United States
7 months using the app
November 7, 2023

I absolutely love and appreciate my experience with Angel on CJdropshipping she’s been helping me a lot starting up my brand and responding quickly with helpfull information

ruella
Nigeria
4 months using the app
November 24, 2023

Estella helped me so much she its best support ever if she its so ewsy and convenient. thank you Estella.

THE TRADE TROOP
Italy
6 months using the app
Edited December 20, 2023

Bring from CJ Dropshipping was absolutely helpful. Was very prompt in responding to my inquiries. Provided me with pricing for numerous products. Highly recommend for anyone in the e-commerce industry.

Assured Wellness
United States
About 2 months using the app
December 21, 2023

Janet in customer service was extremely helpful in preparing my dropshipping.

Melody Scent Bracelet ™
United States
7 days using the app
November 28, 2023

I am satisfied with CJ Dropshipping. The prices are excellent and shipping is very fast! June is my agent and is always available when I need her

Feito Dona
Brazil
About 1 month using the app
December 30, 2023

W app on me

Celesta
Canada
2 months using the app
November 19, 2023

I recently had the pleasure of experiencing top-notch customer service from Ken at CJ Dropshipping, and I must say, it was truly outstanding!

First and foremost, Ken's professionalism and expertise were evident from the moment I reached out for assistance. He displayed a deep understanding of the company's services and promptly addressed all my inquiries with a wealth of knowledge. His willingness to patiently listen to my concerns and provide clear, concise answers left me feeling reassured and confident in CJ Dropshipping's capabilities.

One aspect that truly set Ken apart was his remarkable level of responsiveness. He promptly replied to my emails and messages, demonstrating a genuine commitment to ensuring my satisfaction.

Jet Clean
Italy
About 1 month using the app
November 2, 2023

I have had a very good experience with the platform, the integration is extremely easy and the customer service has been very friendly and helpful, Bruce Lin to my attention.

The products are new although the shipping prices and final prices are somewhat high for resale, in addition to the time of more than 20 days with economical shipping it is somewhat slow. But they continue to improve by incorporating new alternatives and variety.

My Ideal Home
Mexico
2 months using the app
January 15, 2024

Sini Liu is the best asistant.

Oval Lamp
Türkiye
About 2 months using the app