Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

November 25, 2023

Good customer service, Bin Han is very friendly and helpful in helping me whenever I have a problem and questions

Brightbooks
Australia
2 months using the app
October 17, 2023

We love their Service. Especially the fact that we have an agent assigned to us, Shelly has been incredibly responsive and makes sure we have everything we need, she has made our experience very very good. We ordered products for an event/trade show we are participating in, and they got it in for us on time. Also, they noticed a few damaged products before shipping and reached out to us to let us know, about replacing the damaged products. All the products we received were in perfect condition. Most of the products at our store are actually sourced from their listings.

9-5.Life
Canada
About 2 months using the app
November 3, 2023

I had several questions about some certain products and Surind (personal agent you get from CJ) was able to answer and solve everything in just a couple of minutes! Phenomenal customer Service! Thank you Surind!

Plug 'N Ride
Austria
About 2 months using the app
November 10, 2023

I asked for assistance with an order that I had handled badly and the operator (Billy Shi) was immediately available, professional and managed to resolve everything in a very short time. I am truly satisfied with CJdropshipping. I highly recommend it

GLexpress
Germany
6 months using the app
November 15, 2023

I started a new online business and have been using CJ dropshipping. Bruce has been very helpful and a great support to me. There are also amazing products and everything has been really smooth so far. I am in the early stages of my business but it has been a great journey so far.

BRAND IN OUT
United Kingdom
7 days using the app
October 22, 2023

One of the best things about CJdropshipping is no set up fees and no monthly fees, unlike other providers. Irena has been my agent, answering any questions I have regarding this whole dropshipping process. She has been very helpful, always going above and beyond to help me. 100% recommend CJdropshipping!

Millie Mu
Australia
5 months using the app
November 18, 2023

Alina Liu has been a great support to me. Thank you. Alina Liu responds to me quickly and promptly and gives me the info and aupport I need for my dropshipping business to be a success. Thanks Alina.

Trendy Fortunes
United States
26 days using the app
December 30, 2023

Nancy really got my questions answered quickly and efficiently.

Glamarius
United Kingdom
2 days using the app
November 1, 2023

Highly recommend CJ as they are there to help you every step of the way, my agent Kaycee always replies really quickly to my messages, and does her best to resolve issues as fast as she can!

FurryRestStop
United Kingdom
5 months using the app
November 7, 2023

I love Cj. What i appreciate the most on Cj is their dedicated agent. Mine, Lydia is awesome. She respond to my question almost immediately, regardless the time difference. That why i am feeling confident using the application.

ebenelegs
Canada
2 months using the app