Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

October 16, 2023

This platform has great customer service! My agent Niky is really professional and kind! He helps me in any situation and solved some problems for me on a couple of deliveries and on finding a specific product that I couldn't find. Really fantastic!! I highly recommend!!

Loopswatch
Italy
6 months using the app
Edited January 29, 2024

Professional Service. Got instant help from Estelle. She always fast and helpful.

ELEVA
Switzerland
12 months using the app
November 16, 2023

Leah Cheng was very helpful and helped me solve a lot of issues I was having!

Zenlux
Portugal
3 months using the app
November 10, 2023

Zoey was quick in getting my answer to my question. Cj is doing a great Job!

My Home Goods and Gifts
United States
6 months using the app
January 3, 2024

Arlene helped me and responds very quickly

SUCCEED
Italy
About 23 hours using the app
October 20, 2023

I recently had the pleasure of experiencing exceptional customer service from Bonnie Gu at CJDropshipping. Bonnie was not only professional but also displayed an impressive knowledge of the company's products, all while maintaining a wonderfully friendly demeanor.

From the very beginning of my interaction with Bonnie, it was evident that she prioritized my needs as a customer. Her patience and willingness to go the extra mile to assist me with my questions made my experience truly enjoyable.

Bonnie's expertise and dedication to customer satisfaction set her apart as a top-notch customer service agent. She demonstrated an incredible understanding of CJDropshipping's offerings, which was immensely helpful in addressing my inquiries.

In an era where great customer service can be rare, Bonnie Gu exemplifies what it means to provide exceptional support. Her personalized assistance has left a lasting and positive impression on me, and I have no doubt that she is a valuable asset to CJDropshipping.

I want to express my gratitude to Bonnie Gu for the outstanding customer service she provided. If you're seeking a customer service representative who is professional, knowledgeable, and friendly, I wholeheartedly recommend Bonnie for a stellar customer service experience. Thank you, Bonnie Gu, for making my experience with CJDropshipping memorable and enjoyable!

Dodhoro
United Kingdom
5 months using the app
November 7, 2023

Harris has been of great help,still assists to the best of abilities, I look forward to a great journey.

Hatton
South Africa
5 months using the app
October 18, 2023

By far the best Supplier, Their customer support team is really good, and they're always there to help, Most of the time Jiaming helps me out with little problems, really helpful. So far I'm having a great experience with CJ.

SpyGuard Tech
Kenya
3 months using the app
Edited December 29, 2023

Hi I would like to say this app is great. Their agents are fantastic especially the one that helps me The agents name kribee . Service incredible.Love you CJDROPSHIPPING.

Dream store
South Africa
3 months using the app
October 6, 2023

Great communication always there to fix something if needed, very helpful and fast responding. Their team will also help you find the best prices and best manufactures - they really helped me make the next steps in my business

Offensiveclothing
United Kingdom
9 months using the app