Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

Edited December 29, 2023

Hi I would like to say this app is great. Their agents are fantastic especially the one that helps me The agents name kribee . Service incredible.Love you CJDROPSHIPPING.

Dream store
South Africa
3 months using the app
October 6, 2023

Great communication always there to fix something if needed, very helpful and fast responding. Their team will also help you find the best prices and best manufactures - they really helped me make the next steps in my business

Offensiveclothing
United Kingdom
9 months using the app
November 2, 2023

My Personal Agent Kris has done a great job helping me start up my business, she always responds on time, ensures she solves the problems, and is always there to help. Overall great customer service and a great help

Luxute
United States
About 1 month using the app
November 20, 2023

CJ Dropshipping has excellent customer support, Fionnula is very helpful and always ready to answer your questions.

My Store
United Kingdom
24 days using the app
October 17, 2023

I found the customer support excellent, available at all times, and attentive, especially Harris, who answers my questions and is guiding me through the integration process in my store so that I can make my sales. So far, it's been a great help to me.

Starkz
Brazil
3 months using the app
January 24, 2024

arlene was amazing and supportive

Exquisite Elegance
United Kingdom
1 day using the app
December 20, 2023

Great app and thanks for Jolie

Scenties
Hungary
About 2 months using the app
November 22, 2023

Lisa Wei is extremely helpful- Her customer service makes this app amazing!

General Store of Avalonia
United States
About 1 month using the app
November 1, 2023

My experience with CJ dropshipping is wonderful they have an abundance of products to choose from plus many different warehouses outside of China, the agent Sita Cui has been very helpful with any questions and issues I had, I’m so glad I had a wonderful person helping me, I highly recommend this to anyone starting or wanting to grow their online e-commerce business!

Generational Swag
United States
22 days using the app
October 26, 2023

Their customer service is absolutely awesome, and especially Cristina is the best person for that, they got 5 stars

TheTruthful
Saudi Arabia
About 1 year using the app