Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

October 17, 2023

Sky Liu from CJ Dropshipping has been a fantastic agent. His quick responses and willingness to help with any problems have been invaluable. Sky's ability to negotiate better prices has also saved me money. I highly recommend his services for anyone in the dropshipping business.

VERSATILE
Romania
10 months using the app
November 15, 2023

I started a new online business and have been using CJ dropshipping. Bruce has been very helpful and a great support to me. There are also amazing products and everything has been really smooth so far. I am in the early stages of my business but it has been a great journey so far.

BRAND IN OUT
United Kingdom
7 days using the app
December 30, 2023

Nancy really got my questions answered quickly and efficiently.

Glamarius
United Kingdom
2 days using the app
November 18, 2023

Alina Liu has been a great support to me. Thank you. Alina Liu responds to me quickly and promptly and gives me the info and aupport I need for my dropshipping business to be a success. Thanks Alina.

Trendy Fortunes
United States
26 days using the app
November 4, 2023

CJ dropshipping has been one of, if not the only supplier that I have used and incorporated into my dropshipping business of TikTok Shop. They have been a great help in answering my questions, especially my agent Kris.

My Store
United States
3 months using the app
November 26, 2023

Great customer service . Bonnie helped me and did not delay any reponse. Very satisfied

Shopaholic's Paradis
United Kingdom
3 months using the app
October 25, 2023

CJ services is not just a good working app; it's a game-changer in the world of e-commerce. The product variety they offer is truly remarkable, catering to a wide range of needs and preferences. The team behind CJ services is exceptionally well-organized and responsive. They have a knack for going above and beyond to support their customers.

Sure, there might be a few areas that could be improved, but the overall experience is nothing short of convenient and satisfying for those who choose to work with them. I've been a part of this platform for several months now, and I can confidently say that my journey has been marked by consistent pleasure and positive outcomes.

I can't speak highly enough about my agent, Nigel. He's not just an awesome guy; he's a dedicated professional who puts in every ounce of effort to assist me in each and every interaction. His commitment to customer satisfaction is commendable, and it's the kind of service that keeps me coming back.

If you're considering working with CJ services, I wholeheartedly recommend it. It's a reliable platform, backed by a stellar team, and I'm more than pleased with my experience.

Isha & light bulbs
India
18 days using the app
December 13, 2023

My agent, Bruce Lin, was very helpful!

NoCapCouture
United States
4 months using the app
April 7, 2024

My agent Leons is really good, good advice and quick response, I recommend

Mindogs
France
5 minutes using the app
October 21, 2023

Great app with a good cutomer service i had a great experience with billy every time when i need help or question of something i find him right away, in additon to the fast service he gives me ,i recommend billy to be your own customer service.Thank you BILLY

TechZone
Morocco
3 months using the app