Reviews (9,543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

November 3, 2022

CJdropshipping is great. Auto fulfillment, inventory sync etc... Customer service is vey nice and helpful. Special thanks to Bonnie.

Trend Goods
United States
Over 2 years using the app
June 10, 2020

I have been using CJ Dropshipping for a good month and I am very pleased with their service. Always ready to meet my needs, the agents are always available and friendly. I highly recommend CJ dropshipping!

Passion Chien
France
Over 2 years using the app
CJDropshipping replied June 10, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited June 30, 2021

Great service, customer support always available, prompt and attentive. It would only need to improve the shipping times and then it would be perfect. Anyway congratulations.

QueenMama
Italy
Over 2 years using the app
CJDropshipping replied May 26, 2021

Thank you for your feedback! Your approval is our motivation.

October 31, 2022

Cj Save my business and went from 5K a month to 70K a month in just 20 days of using Really game changer

beautyei.net
United States
Over 2 years using the app
July 26, 2021

Great app! Helped us solved many issues. Will continue working with them. Service was responsive and helpful!

Green Habitat
Hong Kong SAR
Over 2 years using the app
CJDropshipping replied July 26, 2021

Thank you for your feedback! Your approval is our motivation.

December 14, 2021

I use this app for Drop shipping. The Customer Service was amazing and has helped me in every way possible. Jacob Zhao is incredible to work with. Very Knowledgeable!

Bling Bling Baby Boutique
United States
Over 2 years using the app
CJDropshipping replied December 15, 2021

Thank you for your feedback! Your approval is our motivation.

September 23, 2020

This is great, really. Love the services they offer and the fact that they allocate a personal agent as soon as you join is fantastic. I'd like to say a big thank you to my agent Betty who has been really helpful and always there to answer my questions.
They offers so many services, from product sourcing, photos & videos shooting, custom packaging, private inventory, products storage and much more.

Sophilab
United Kingdom
Over 2 years using the app
CJDropshipping replied September 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 18, 2022

Service client toujours disponible! Même les heures et jours fermés il y’a toujours au moins une personne pour vous répondre. Les délais d’envoi sont meilleurs qu’ailleurs mais peuvent encore faire mieux. De bonnes fois dans les remboursements. Ils doivent faire le suivi des disponibilités des articles entre leurs stocks ceux des fournisseurs et celui des clients. Il est casi inexistant ce suivi. ceci est le point principal pour lequel je donne un 4/5.

XFAME
Canada
Over 2 years using the app
Edited November 30, 2022

Great app, I love they assign you a personal agent for your store for better communication. Mine is Eric, I've been working with him for 6 months, and has been great , i have zero complaints

Manntara
United States
Over 2 years using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

December 27, 2023

We are working with CJ dropshipping since we started our ecom business. The support is very good, flexible and always reachable. We want to thank our personal agent Tracy for always helping and trying her best to support us with all our questions and needs. We will be sticking to CJ in a long term and are happy to have this platform.

Hypestore
Switzerland
Over 2 years using the app