Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

November 2, 2023

My Personal Agent Kris has done a great job helping me start up my business, she always responds on time, ensures she solves the problems, and is always there to help. Overall great customer service and a great help

Luxute
United States
About 1 month using the app
November 1, 2023

Im new to this whole system so I do have a couple question and Leah was an amazing help and quick and clear to reply and more than happy to assist me!

Chrome Jewlery
United States
4 months using the app
November 16, 2023

Leah Cheng was very helpful and helped me solve a lot of issues I was having!

Zenlux
Portugal
3 months using the app
October 26, 2023

I'm using cj for more than a year, the integration is quick and easy and the orders are fulfilled very easily. CJDropshipping has transformed my Shopify store experience. Also my agent Luna Li is very helpful when i got any problems.

Shopreck
India
3 months using the app
April 30, 2024

我和惠伦谈过订购样品的事。他效率很高,服务也很周到。再次感谢。

Catydoggy
France
11 days using the app
November 1, 2023

My experience with CJ dropshipping is wonderful they have an abundance of products to choose from plus many different warehouses outside of China, the agent Sita Cui has been very helpful with any questions and issues I had, I’m so glad I had a wonderful person helping me, I highly recommend this to anyone starting or wanting to grow their online e-commerce business!

Generational Swag
United States
22 days using the app
November 18, 2023

The costumer service is excellent.
@''Marian Chen '' such a nice person and vary helpful for costumer's i appreciate her Patience with costumer. she is such a wonderful employ i have ever met.
thank you.

MS_LUXURY
Germany
About 2 months using the app
November 25, 2023

Rami Wu is great and very helpfull with all my questions about CJ

Mamati Store
France
8 months using the app
December 8, 2023

very good app!
Suki Huang helped me alot.

PowScrub
Israel
2 months using the app
November 22, 2023

Excellent platform! I had incredible service with Violet.

Baggy Express
Brazil
4 months using the app