Reviews (9,317)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

Edited July 17, 2024

I think it's great that I can ask Ashely Wu for help at any time. Ashely Wu respond quickly and have the answer for you quickly. I am really happy with Ashely Wu and their customer service. Ashely Wu thanks for your quick help. you are great.

Saveah
Netherlands
9 months using the app
January 29, 2024

CJ is really great.
At this point I would also like to highlight the great support from CJ.
My personal agent Jolee is excellent. She is very friendly and available at any time. She will help you immediately with any questions and concerns.
Thank you Jolee for your support.

Cased Studios
Germany
5 months using the app
January 9, 2024

One of the things I enjoy the most about CJDropshipping is the great customer service. There is always an immediate response from my agent Sena Yang, and she does her best to help pinpoint the exact answers I am looking for.

Maximum Motivator
United States
7 months using the app
February 12, 2024

I had issues with fulfilling my order and I got in contact with Arlene on the customer service section, she paid attention to my issue and she sorted out all everything. It made me rely on the ability of CJ dropshipping.

Calmcurves
Canada
2 months using the app
December 5, 2023

CJ has an amazing support. Agnes writes within minutes back with professional answers to help me.

Lopum
Switzerland
Over 1 year using the app
March 8, 2024

Lahne has been an incredible asset to my dropshipping business. Their expertise, dedication, and passion for helping clients succeed shine through in every interaction. From product selection to order fulfillment, Lahne's support has been invaluable. They provide timely responses and innovative solutions, making them a reliable and knowledgeable partner. I wholeheartedly recommend Lahne to anyone in need of a top-notch dropshipping agent. Thank you, Lahne, for your exceptional service!

MYROSE | Official Website
Brazil
2 months using the app
Edited March 3, 2024

I've had an outstanding experience utilizing CJ Dropshipping, largely attributed to the exceptional customer support provided by Bin Han. While the platform itself is efficient and user-friendly, it's the support that truly sets it apart. Bin Han, in particular, has been exemplary in his assistance. He consistently exhibits patience and clarity in addressing even my simplest inquiries, demonstrating a commitment to ensuring customer satisfaction. Thanks to Bin and the CJ Dropshipping team for their top-notch service, which has significantly facilitated my dropshipping journey.

Ecarriess
United States
9 months using the app
January 22, 2024

Joean Gu's service is most satisfying because he take his job seriously and has time. For clients and his willing to assist them anyway possible
I'm very much pleased to be working with such agent in Cj dropshipping
And i hope his work will still remain satisfying as it is now

MORROCHI
South Africa
3 months using the app
May 7, 2024

Karen Jiang was fast and effective on helping me with my problems!

Luminousity
Germany
2 months using the app
April 29, 2024

A very good platform and the agent Marian Chen is exellent, very professional and very willing to help her customers, it's done!

COSIPETS
United Kingdom
3 months using the app