Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

Edited March 1, 2024

Connor is an absolutely hardworking and wonderful agent, he replies quick and is effecient with his work. Anyone who has him as an agent is truly lucky. I will continue to work with him and I am sure he remembers me and helps me out every day

HIMHER
United States
5 months using the app
March 25, 2024

I really like CJ dropshipping and Angel is an amazing agent!

Made4beauty
Sweden
28 minutes using the app
December 14, 2023

Frandly and fast Support.

Shoptrix
Germany
2 months using the app
August 22, 2023

I had an excellent experience with Yuliya Chan's customer service! It was the first time I was ordering samples for my store and I was stuck in the process! With a lot of patience she guided me, shared the steps and even finalized a part of the process that I was not able to understand. She explained everything to me and now I'm able to make the next orders by myself! Thank you so much Yuliya, I'm very happy to have you as a supporter in this process of making my dream come true!

Muovare
United States
10 months using the app
October 19, 2023

I've had a great experience with Ken as my customer service Agent. Quick replies and always super helpful with any questions I've had so far. Can warmly recommend this app.

My Store
Sweden
4 months using the app
September 9, 2023

I highly recommend CJ Dropshipping as your supplier. The setup is easy and if you are ever stuck on something there are a ton of videos to help you out! Connecting products, creating custom packaging, and fulfilling orders has never been easier. My Agent, Mango has been amazing. If I ever have any problems, questions, or concerns she is always there to help me in any way possible. She is super quick to respond. Mango is amazing and I am grateful she is on my team!

Lemmvia
United States
9 months using the app
November 8, 2023

i have to say i had a very great experience with Zoey Zheng
very helpful and quick to answer my questions.

Night Wonders
United States
2 months using the app
December 14, 2023

@Maria, great communication and support.

GShop Store
Canada
8 months using the app
July 11, 2023

Was actually surprised how quickly I was contacted by an agent, Carman, who informed me he'll be taking care of my account, and I must say, the response time was great, as was attention to every question I had to ask them. Really appreciate any help I can find with this platform, but having some one who actually looking to help you is just awesome. Great platform and service. Thank you, Carman.

elinxacoustic
United States
8 months using the app
September 1, 2023

CJdropshipping customer service, but especially Niky my personal Agent has been amazing. Even if things seem impossible and/or beyond their control, they do everything in their power to fulfill orders, provide missing information about Products like Certificates, etc. as quickly and efficiently as possible and keep me informed along the way. I've bothered my Agent, Niky, every day for the last month. Each time, she responds with kindness and goes above and beyond to assist. Always a pleasure to work with Niky and CJdropshipping.

ShopyVerse
Switzerland
4 months using the app