Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

October 13, 2023

The customer support is really good. I've only had good experiences so far. Suki Huang answers me within a few minutes and solves all problems with me.

Adlerwald
Switzerland
8 months using the app
March 28, 2024

l'application est très bien faite, et n'a pas l'air trop compliquer à manipuler. de plus les assistantes en ligne sont très professionnelles et très disponible

AYIMZO
France
9 days using the app
October 25, 2023

CJ Dropshipping deserves 5 stars, the support was very attentive and helpful, today I was assisted by Ronnie OuYang, who provided me with all the answers I needed. Very attentive. Thank you for your cooperation in helping me.

Glowto
Brazil
2 months using the app
Edited January 16, 2024

Bin Han, is super fast and helpfull, we get's the best deals for my customized cups. His service is outstanding! We love working with him, never cups up and is very determend in finding great products and good prices for our shop! His tecnical support is outstanding, guides me threw all steps, including screenshot's to make it easy for a non technical person!...THANKS

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We are a start-up dropshipping company, CJ dropshipping and my personal agent Bin Han, are doing their utmost to help us! they went above and beyond, with everything we needed and more! THANKS

Collect.IT
Netherlands
4 months using the app
October 11, 2023

Best Supplier, they make sure the Quality of products and are really helpful in solving problems if you face any during sourcing.

Obsesie
United States
About 1 year using the app
November 14, 2023

Cj Dropshippings customer service is very fast and responsive, it solved so much doubts really welcoming for newer dropshippers. the service person i got was christina very fast calm and answered all my questions perfectly

HavenDecor
Maldives
2 months using the app
October 5, 2023

Excellent support from my agent Luria Xie! She helped me to get a great reduced shipping price and assisted me with other things I needed help with. Fast response times despite her having to speak to over 10 people at once. She’s amazing and because of her I can start my business journey. I couldn’t have asked for a better agent or a better outcome. 5/5!

Bagel den™
United Kingdom
About 2 months using the app
October 15, 2023

I had a problem with the total price of a product sourced by cj dropshipping, however aftera quick chat with Cristina the problem was solved. very helpful chat service and would recommend

tickfox
United Kingdom
4 months using the app
November 11, 2023

Excellent and fast service! Eugenia was an absolute gem in helping answer my questions quickly.

About Last Night
United States
6 months using the app
July 15, 2023

Was actually surprised how quickly I was contacted by an agent, Lydia , who informed me she'll be taking care of my account, and I must say, the response time was great, as was attention to every question I had to ask them. Really appreciate any help I can find with this platform, but having some one who actually looking to help you is just awesome. Great platform and service. Thank you, Lydia .

Inam khan
Canada
7 months using the app