Reviews (9,323)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

May 16, 2024

Pauling was very helpful and provided excellent customer support!

iOS Innovate
Canada
9 days using the app
November 21, 2023

Had a question about an order I wasn't seeing. I Spoke to Rebecca. She located the order and gave me the details. I do like that someone was there to provide customer service as i've had issues with that in the past. Small jewelry store here so far so good with the CJ experience

My Store
United States
30 days using the app
April 3, 2024

i had a trouble by shipping my order than i decided to ask help on Cj and Raymond helped me. he was very helpful

Luminae
Switzerland
22 days using the app
January 5, 2024

CJ Dropshipping stands out as the ideal platform for both novice and experienced dropshippers. The user-friendly interface simplifies the entire process, and the CJ team provides excellent support. Personally, I've experienced significant assistance from Kraytom Zhu, who consistently aids in the expansion of my business by promptly addressing my requests and offering valuable assistance. My positive experience with CJ, particularly thanks to my dedicated agent, has greatly streamlined my operations. I wholeheartedly recommend CJ to anyone looking to launch their own online store.

Teckler Trendz
India
About 2 months using the app
February 19, 2024

Very good support - my sourcing agent Ashely Wu has been excellent!

Witty Socks
United States
Over 3 years using the app
July 3, 2024

Angel Li a Great Agent

ShopLucetta
Sweden
27 days using the app
March 26, 2024

Sita, has been a delight to work with, and has helped me with all my problems and queries and has demonstrated that they are a crucial asset to the team

AEVEA
Australia
12 months using the app
January 23, 2024

Very nice chat support, Rebecca helped me quickly and efficiently, and worked to resolve my issue.

Vantexe
United States
About 1 year using the app
March 2, 2024

quick and easy service. My agent Kaycee has been especially phenomenal with being responsive and support 24/7. Give Kaycee and Gildan a raise CJ boss.

Endorv
Australia
6 months using the app
March 1, 2024

I have been using CJ Dropshipping for my business and I couldn't be happier with the service provided by my agent, Connie. Having an agent available 24/7 has been incredibly helpful and convenient. The overall service and quality of products are top-notch. I highly recommend CJ Dropshipping to anyone looking for a reliable dropshipping partner.

BeamifyPro
Germany
26 days using the app