Reviews (9,327)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

February 28, 2024

It was a pleasure working with CJ. As a newcomer to e-commerce, I was often confused and unsure about many aspects of the business. Especially when encountering technical problems, I was fortunate to have CJ's agents available for 24/7 support. I am particularly grateful to Bring Zhong and Roxane for their tremendous help. They were able to efficiently and quickly resolve any issues I encountered. Their assistance was truly invaluable.

Home Living Mall
Hong Kong SAR
3 months using the app
Edited March 13, 2024

SEE
Best support,
Fast respond time,
best services,
Every time SEE can help me solve the problem.
The Best Support Guide.

Keida
Hong Kong SAR
2 months using the app
March 29, 2024

they have awesome agent called Karen jiang shes so helpful and problem solving person also they have another agent called Amy shes great as well

joojolee
United States
6 months using the app
Edited December 14, 2023

CJ customer support is always available and helpful. Alina and Harris are kind. CJ is the easiest dropshipping platform I used so far after I got my hand dirty in dropshipping in a month. I will continue using CJ to grow my business.

jetjone
United States
About 1 month using the app
January 19, 2024

Great application, my direct support person, her name is Leazhang, has been very helpful to me.

Tech Life Centres
United States
4 months using the app
Edited January 1, 2024

This is the first Review I'v ever written but the service that my Team received from Harris and Billy was excellent. They were fast, reliable and helped us with all our Problems so far. So far we are doing good thanks to Harris and Billy. - Thank you really much Billy and Harris

My Store
Austria
About 1 month using the app
March 7, 2024

They are always there to help, this time I was helped by Gildan. Exceptional service!

Chic Studio
United States
7 months using the app
January 23, 2024

It was awesome working With Cucheng, he was helpful and available when Needed and I appreciate the prompt customer service support.

Jewelry Bay Store
Germany
3 months using the app
March 11, 2024

My experience working with Lahne was outstanding. She helped me navigate and resolve the issues I faced. Thank you!

Veera Paws
Canada
5 months using the app
January 26, 2024

Excellent service received from Cristina, very quick to answer my questions and informative, thank you

Ultrablend
United Kingdom
About 1 year using the app