Reviews (9,620)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

January 18, 2024

Grant Is an amazing agent and I highly suggest you use CJ. Customer support is great, and it takes just a couple seconds to get in touch with your agent!

Bulk Store - Ellipsive
Canada
3 months using the app
February 23, 2024

I had a chat with Billy regarding my order which needed to be unfulfilled in Shopify. I was confused about how to get this sorted but was very glad that Billy explained in detail and I got that problem sorted. Very satisfactory. Thanks again.

Balbarg
United Kingdom
9 days using the app
May 25, 2024

Great, responsive, timely chat support with Arlene. She guided me through my problems and questions.

EYEzY
United Kingdom
12 months using the app
February 1, 2024

CJ has great customer service. My agent Cherry Xu was very helpful! I preordered $400 of an item which I ended up regretting and wanted to get a refund, and my refund was promptly processed within a few days.

Viva Chica
Canada
About 2 months using the app
March 15, 2024

CJ Dropshipping provides an excellent bespoke service that handles everything all the way from sourcing to logistics. My agent April has been friendly, helpful and responsive. I would recommend!

Livissentials
Australia
About 1 month using the app
April 1, 2024

very good app for sourcing, fulfillment and custom packaging. I wanna thank Suki Huang especially for being so helpful and assisting with my problems.

Little Leapsters
United Kingdom
3 months using the app
March 19, 2024

If you want to ruined your business then deal with CJ dropshipping. They issue the fake tracking details but never ship the orders. Customer gets the email with fake tracking numbers. My orders are waiting in processing for last 10 days and they are making excuses everyday, asking me to wait for few more days. Their claims of shipping in 3-5 days are joke.

Styleeo
Australia
8 months using the app
January 26, 2024

Fantastic service! Corry is my agent, and he's great. Very professional, great English skills and always overdelivering in terms of service. Would recommend.

OptiLabs
Netherlands
2 months using the app
Edited May 30, 2024

Steph Zhu have been very helpful and have provided superb customer service.

Bronxinit Boutique Store
United States
8 months using the app
March 26, 2024

Whalen Zhu has been of immense help in assisting me with any queries I have, from connecting with the supplier for stock fulfillment issues, to customizing branded packaging for the product I'm selling.

LivLux
Singapore
6 months using the app