Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

August 21, 2023

Having worked with this agent, I'm thoroughly impressed by their professionalism and dedication. Their expertise was evident in every interaction. Cristina here, recommending them wholeheartedly for their outstanding service.

Swash & Buckle
United States
10 months using the app
June 15, 2023

I recently had the pleasure of working with Zoey, and I have to say, she's one of the best agents I've ever had the pleasure of working with. Not only is she incredibly knowledgeable and experienced in her field, but she's also incredibly kind, patient, and supportive. She took the time to really listen to my needs and concerns, and she went above and beyond to make sure that I was happy with the results. I would highly recommend working with Zoey to anyone who is looking for a talented and dedicated agent. She truly is one of a kind!. I will give five stars

iLadies
United States
3 months using the app
July 17, 2023

I had a problem with my products on my website. Which I have imported through CJ dropshipping. Unfortunately, the products were somehow not findable.

I have written with Sveta in chat (CJ Support). And must say the support was very fast and I was helped within seconds. I havent lost any time and casn continue my work. This is a support that i would like to have everywhere.

DieZahnBox
Germany
2 months using the app
November 1, 2023

My first contact with the platform was at a higher level! I'm already having guidance with an account manager. Thank you Mr Lin and CJ Dropshipping!

SANTARELLA
United States
4 days using the app
Edited January 30, 2024

They've a really supportive and helpful agent her name is Yana ...She's really doing an awesome work

they've a supportive team and Fionnula is doing an awesome job
awesome team assistance thanks Violet
Thank you Cristina for your prompt assistance

Eagle Store
United Kingdom
5 months using the app
May 16, 2023

I recently used CJDropshipping for my business and I was blown away by the quality of their service. Ruth was incredibly helpful throughout the entire process and made sure that my order was fulfilled to my exact specifications. I couldn't be happier with my experience and would highly recommend CJDropshipping and Ruth to anyone looking for top-notch service and support.

MyInnova
Germany
5 months using the app
August 17, 2023

I can recommend CJ Dropshipping to everyone who is just starting out. Everything is super easy and comprehensible. My personal consultant, Nigel, is there for me with every question and answers everything very competently. I am very satisfied

PieceWonders
Germany
5 months using the app
July 9, 2023

Best dropshipping platform. Very good support agents, always there to help . Recommended to all dropshippers.

barelycosts
United Kingdom
Over 2 years using the app
July 3, 2023

Loker Wang provided valuable assistance in helping me synchronize cjdropshipping with my Shopify shop. While it took some time to familiarize myself with the program, Loker was able to provide me with the necessary resources to overcome any challenges.

I express my gratitude to Loker and Cjdropshipping for their support!

Will update, if there's any changes...

Pocketfriendlyz
United States
4 months using the app
October 9, 2023

I would like to say thak you to my Agent Joean Gu. He is very helpful and always has an answer to questions.

Nolimo
Switzerland
5 months using the app