Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

July 26, 2023

I am very satisfied with the work and the products of CJdropshipping Especially with the very friendly and helpful colleague CHERRY XU she is always available and helps me with all my questions! she is very open and helpful and always asks if everything is okay.

aerwave.de
Germany
7 months using the app
November 1, 2023

My first contact with the platform was at a higher level! I'm already having guidance with an account manager. Thank you Mr Lin and CJ Dropshipping!

SANTARELLA
United States
4 days using the app
October 15, 2023

I didn't expect such great customer service. Sita Cui is following me step by step and this is a great help. Thank you.

Il mio negozio
Italy
2 months using the app
July 31, 2023

If you are in need of quick shipping times and 24/7 support this is exactly the supplier you should be choosing! Countless times I have asked for help and there has been plenty. Thank you, I will keep using you guys!

2F2F Shop
United Kingdom
4 months using the app
Edited November 20, 2023

Elsa Tong has been fantastic to deal with. Well spoken and always helpful.

She helps us with sourcing products, finding new suppliers, finding the best prices, packaging and customisation, and is always on top of our disputes and tickets!

Thank you Elsa for your help and patience.

Toddler Tough
Australia
5 months using the app
May 14, 2023

CJdropshipping is a fantastic site, with tons of products and great support, especially Leah who did a great job helping me solve some problems... thank you

SweePaw
Italy
Over 1 year using the app
July 9, 2023

Bonnie is a very helpful person very good and quick to respond
5 star stars are few and would like more

Marirashop
Italy
Over 2 years using the app
May 19, 2023

Today Billy Shi helped me with fulfilling my order, I had some problems that needed to be fixed and he helped me all the way through, co confusion and it was a great experience. I am very impressed and recommend him to anyone as a supplier!

NanoPrint
Canada
11 months using the app
August 16, 2023

I am a beginner in dropshipping and needed help with fulfilling orders. The lady i contacted, Arlene was so kind and answered all of my questions so quickly
Thank you

AlchemyHouse-Store
United Kingdom
8 months using the app
June 30, 2023

I cannot express enough how thrilled I am with the CJDropshipping app. As an e-commerce entrepreneur, I've had my fair share of frustrations with various dropshipping platforms, but CJDropshipping has completely revolutionized my business. Not only has it exceeded my expectations, but it has also simplified and streamlined my entire dropshipping process.

First and foremost, I would like to extend a heartfelt thanks to Fiona and the entire CJDropshipping team. Their unwavering commitment to customer satisfaction is truly commendable. Fiona has been an incredible support throughout my journey with the app, promptly addressing any concerns or inquiries I had. Her dedication and professionalism have played a significant role in my positive experience with the platform.

One of the standout features of the CJDropshipping app is its user-friendly interface. Navigating through the app is a breeze, even for those with limited technical expertise. The intuitive design allows for seamless product sourcing, order fulfillment, and tracking. It significantly minimizes the time and effort required to manage my store, enabling me to focus on other critical aspects of my business.

The extensive product catalog is another aspect that sets CJDropshipping apart from its competitors. The app offers a wide range of high-quality products at competitive prices. I appreciate the attention to detail given to product descriptions, specifications, and images, which helps me make informed decisions and present my customers with accurate information.

Order fulfillment has been a breeze with CJDropshipping. The integration with multiple fulfillment channels ensures efficient processing and timely delivery. I can easily track the progress of each order and provide my customers with accurate shipping updates. This level of transparency has undoubtedly helped me build trust and loyalty with my customer base.

Furthermore, CJDropshipping's exceptional customer support is truly unmatched. The team is incredibly responsive and knowledgeable, always ready to assist with any concerns or issues that may arise. Whether it's via live chat or email, I've received prompt and helpful responses, making me feel valued as a customer.

Lastly, the app's commitment to continuous improvement is evident. The developers regularly update the app, introducing new features and enhancements based on user feedback. This dedication to evolving and adapting to the needs of its users further solidifies CJDropshipping's position as a market leader.

In conclusion, I highly recommend the CJDropshipping app to any e-commerce entrepreneur seeking a reliable, efficient, and user-friendly dropshipping platform. Fiona and the entire CJDropshipping team have created an exceptional tool that has transformed the way I conduct business. Thank you, Fiona, for your exceptional support and for being an integral part of my success with CJDropshipping!

TrendyLab
United States
24 days using the app