Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

July 6, 2023

Lori has been very helpful over the years. She has helped negotiate pricing with suppliers as well as help plan and predict stocking options for us.

Huna Loa
United States
Over 1 year using the app
October 11, 2023

Amazing Customer support from Angel Li, she provided so much solutions for my questions and replies extremely fast. Thank you ANGEL !!!

fofa
Egypt
About 1 month using the app
Edited October 17, 2023

Alex Chen helped me a lot with my needs, he is really patient and helpful. I'm looking forward to cooperate with him! If you are looking for an agent on CJ Dropshipping, I would definitely recommend working with Alex. Thanks again!

smartwatch
United States
2 months using the app
August 16, 2023

I have been working with Ganju Wang as my personal support agent at CJ Dropshipping, and I am truly impressed with the level of assistance and dedication she has provided me. Ganju's knowledge about the platform and the dropshipping process is truly remarkable. Whenever I faced challenges or had questions, she was right there with accurate and timely solutions. Her patience in explaining complex matters and her proactive approach to anticipating potential issues saved me a lot of time and effort. I can confidently say that Ganju is an invaluable asset to the CJ Dropshipping support team. If you're lucky enough to have her as your personal support agent, rest assured that you're in great hands. Thank you, Ganju, for your outstanding support and for being there and helping me whenever I needed assistance!

Flow-ave Trends
United Kingdom
3 months using the app
June 14, 2023

Thank you very much for your help Flo . She was also very good at sales, how I should sell more and how I could change some things so I had a very good experience with support

Shop New Things
Denmark
3 months using the app
Edited September 21, 2023

Bianca at CJ Dropshipping has been a tremendous help. Her expertise and support have made my experience exceptionally smooth. Highly recommended!❤️❤️

Daintesque
Sweden
7 months using the app
July 12, 2023

Special Shout out to Queeny Tan (my agent) has been extremely helpful getting me off the ground. When starting out I had a lot of basic but necessary questions. Queeny was available 24/7 to assist me for everything with great patience. For that I am eternity grateful

Relief Revolution
United States
3 months using the app
June 1, 2023

Have been using CJ for over a year now. Excellent service from Miya Huang who handles our account. High recommended!

Higooga
Hong Kong SAR
12 months using the app
September 1, 2023

so far i am very satisfied with CJ Dropshipping. Any matter, my agent Cherry Xu will help me immediately. Within a few minutes or even seconds I get an answer via Whatsapp. I couldn't imagine better service. to a good future :)

Wannabag
Germany
3 months using the app
September 16, 2023

I am new to droshipper and have so many queries ! But staffs here are really very awesome and answered my questions .Zoey Zheng helped me today about bundle product .Appreciate your quick response .

PawsnBarksCorner
Australia
About 1 month using the app