Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

Edited April 20, 2024

March 26, 2024
Very helpful customer service and a wide selection of products with decent shipping times. Thank you Rebecca for your excellent efforts!

Street Beats Clothing
New Zealand
Over 1 year using the app
August 23, 2023

they are just perfect, with the help of Ken Yang i was able to take care of too many things in one session including taxes, custom packaging, they have the patience to just wait and explain everything. thanks.

EzyShipr
United Kingdom
3 months using the app
August 17, 2023

I can recommend CJ Dropshipping to everyone who is just starting out. Everything is super easy and comprehensible. My personal consultant, Nigel, is there for me with every question and answers everything very competently. I am very satisfied

PieceWonders
Germany
5 months using the app
June 30, 2023

I cannot express enough how thrilled I am with the CJDropshipping app. As an e-commerce entrepreneur, I've had my fair share of frustrations with various dropshipping platforms, but CJDropshipping has completely revolutionized my business. Not only has it exceeded my expectations, but it has also simplified and streamlined my entire dropshipping process.

First and foremost, I would like to extend a heartfelt thanks to Fiona and the entire CJDropshipping team. Their unwavering commitment to customer satisfaction is truly commendable. Fiona has been an incredible support throughout my journey with the app, promptly addressing any concerns or inquiries I had. Her dedication and professionalism have played a significant role in my positive experience with the platform.

One of the standout features of the CJDropshipping app is its user-friendly interface. Navigating through the app is a breeze, even for those with limited technical expertise. The intuitive design allows for seamless product sourcing, order fulfillment, and tracking. It significantly minimizes the time and effort required to manage my store, enabling me to focus on other critical aspects of my business.

The extensive product catalog is another aspect that sets CJDropshipping apart from its competitors. The app offers a wide range of high-quality products at competitive prices. I appreciate the attention to detail given to product descriptions, specifications, and images, which helps me make informed decisions and present my customers with accurate information.

Order fulfillment has been a breeze with CJDropshipping. The integration with multiple fulfillment channels ensures efficient processing and timely delivery. I can easily track the progress of each order and provide my customers with accurate shipping updates. This level of transparency has undoubtedly helped me build trust and loyalty with my customer base.

Furthermore, CJDropshipping's exceptional customer support is truly unmatched. The team is incredibly responsive and knowledgeable, always ready to assist with any concerns or issues that may arise. Whether it's via live chat or email, I've received prompt and helpful responses, making me feel valued as a customer.

Lastly, the app's commitment to continuous improvement is evident. The developers regularly update the app, introducing new features and enhancements based on user feedback. This dedication to evolving and adapting to the needs of its users further solidifies CJDropshipping's position as a market leader.

In conclusion, I highly recommend the CJDropshipping app to any e-commerce entrepreneur seeking a reliable, efficient, and user-friendly dropshipping platform. Fiona and the entire CJDropshipping team have created an exceptional tool that has transformed the way I conduct business. Thank you, Fiona, for your exceptional support and for being an integral part of my success with CJDropshipping!

TrendyLab
United States
24 days using the app
October 19, 2023

Bianca was efficient, fast, and thorough. I am very satisfied with the service received!

KNA ENTERPRISE
United States
3 months using the app
October 4, 2023

Great support from malio. I had issue with fulfillment, supported very well with payment , fulfillment and processing. Fantabulous malio. Thanks for your support.

Chefio
Bahrain
3 months using the app
July 3, 2023

Shicharl is the best agent you can get. Professional and personalized service along with helping us out with many additional tasks that are probably beyond her usual scope of work.

MagicLift
Canada
Over 1 year using the app
June 1, 2023

CJDropshipping has been an exceptional platform for my dropshipping business. The wide product selection, seamless order fulfillment, and reliable customer support have made it a go-to solution. With competitive pricing and user-friendly interface, CJDropshipping has exceeded my expectations and helped me succeed in the industry. Highly recommended!
thanks Fiona Xu

BEAUTYPAD.SHOP
Spain
8 months using the app
July 26, 2023

CJDropshipping is the best! If you have any questions they are always there for you, plus they have fast shipping so your customers can get their products on time.

YOURSTYLESITE
United States
7 months using the app
October 16, 2023

Great treatment, guidance, and valuable advice for work from my agent ( Rena ) and was very friendly , any questions any things go to (Rena).

My Store
Algeria
29 days using the app