Reviews (9,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

July 5, 2024

Leah Cheng 10/10 support thank u a lot Leah

SafeBack
Germany
About 1 month using the app
June 17, 2024

This is my first time using this app on my Shopify store. So far so good. I just sent on a request for sourcing a product. I then contacted CJDropshipping customer service and got an answer from Rebecca within minutes. I was informed it would take 1-2 business days. I will update this review on e I get a response.

The Flat
United States
About 1 hour using the app
March 15, 2024

Leila is taking good care of my orders, give her a raise

Elysian Sydney
Czechia
8 months using the app
September 5, 2024

Heel goed, tot nu toe geen problemen mee gehad. Snelle behulpzame klantenservice.

Filavie
Netherlands
2 months using the app
March 18, 2024

this is my first time ever leaving a bad review on a shopify app... trash customer service. Literally every shopify app has good service but CJ is so expensive and customer service is awful

Timeless Beauty
Australia
29 days using the app
February 25, 2024

Very easy to use fulfillment app. Very quick response time and very good customer service. Suki Huang was very responsive and very helpful. Highly recommended.

Phenom™
Canada
12 days using the app
June 2, 2024

Rebecca Lin ,Great Agent
Very Corporative and Very informative.
Thank You Rebecca.

AllGoods Emporium
Pakistan
7 months using the app
April 28, 2024

Très bonne application, service client très efficace! Je remercie encore une fois mon agent Dolly !!

kpopmerchfr
France
Over 3 years using the app
March 10, 2024

I thank BILLY, very active and efficient CJdropshipping staff, do not hesitate

ModaVibes
French Guiana
7 months using the app
May 23, 2024

Ruth was very helpful, great service!

Little Ones Lane
United States
3 months using the app