Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

September 11, 2023

Had a great support from their team. Specially from Mango Fu, who helped so much with everything I needed. Really recommend.

Your Mate
Australia
About 2 months using the app
Edited April 15, 2024

Camilia Zhu is more than awesome and i mean it! shes literally the best help ever...shes always there when i need assistance in whatever struggles im facing, and provides exceptional service! she deserves all the best! shes the top customer service among all the staff members :)

Flying Trends
Netherlands
About 1 year using the app
August 29, 2023

I am just biggner on cj dropshipping. I appreciate jiaming cj dropshipping personal agent he is so helpful. I can't thank jiaming it's incredible service. He reply quickly makes everything run smoothly. So helpful for me to start my journey with cj dropshipping

Emporium Hub
United Kingdom
3 months using the app
August 21, 2023

★★★★★

I had the privilege of receiving assistance from Bin Han in the customer service team today, and I couldn't be more pleased with the experience! Bin Han was incredibly understanding, quickly comprehending my concerns and addressing them with utmost clarity. His straightforward and no-nonsense approach was truly a breath of fresh air. What's more, he was able to solve my problem within a swift 30 seconds, saving me both time and frustration. The professionalism and efficiency that Bin Han displayed were second to none, and I can't recommend him and the team highly enough. Kudos to Bin Han and the entire customer service team for delivering such an exceptional service!

JUSAQ
United States
4 months using the app
August 31, 2023

Support is always available! You don't even have to wait and can talk with an agent immediately. Freda Deng was very helpful and kind. The other Supprters are also great :)

Sileth
Germany
About 1 month using the app
August 7, 2023

The best delivery service and products site! One of the staff named "ken" helps in an unusual way for any question or answer as a customer I am satisfied

Winbox
Israel
About 1 year using the app
October 23, 2023

I had a great experience with the app and with Doria from as my customer service agent. She was really professional, answered immediately my questions, and was super friendly.I deffinitely recommend the app too.

Homelizio
Greece
3 days using the app
May 18, 2023

Great Customer Service, Cici Helped Me a lot, Overall Great Experience, Highly Recommend.

E-Trendz
Canada
12 months using the app
June 9, 2023

I love Cj dropping my agent Danica has made it very easy to help my find good and profitable products for my new store she has been very useful and helpful and always available when I need her or have questions

My Store
United States
About 2 months using the app
Edited August 7, 2023

An amazing app and fulfillment center, offering a wide array of features, including in-depth supplier and warehouse sourcing, as well as custom packaging services. I recently had the pleasure of receiving exceptional assistance from a customer support representative, Angel Li, who promptly resolved my queries through live chat support, enabling my order to be fulfilled without delay

FloatingEmporium
United States
5 months using the app