Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

Edited January 15, 2024

I'm just starting out with the cjdropshipping app, and so far, I'm still in the process of listing products, but everything is going smoothly so far. I'm optimistic about the potential of this platform and excited to see how it will help me grow my business.
I also want to give a shoutout to Zoey Zheng for her excellent customer support. She was quick to respond to my questions and provided clear and helpful guidance.
Overall, I'm pleased with my experience so far and looking forward to continuing to use cjdropshipping to streamline my dropshipping operations.

My Store
Hong Kong SAR
23 days using the app
February 28, 2024

Fast and quality support, answered all my questions and helped to solve the problem, thank you very much Erica

Sonic13
Latvia
About 2 months using the app
February 23, 2024

Camilia Zhu
she is the best person in cj , i have dealt with , she solve all problem to me , i want to thank her .

HENDOLY
United Kingdom
3 months using the app
November 29, 2023

Kribee was a great help in responding and helping me with what i need, I recommend this site. Great customer service and help. Always answering my questions and helping me with looking for products. Its my first time using this and i am impressed! Amazing support

SnuggleBlue
United Kingdom
16 days using the app
October 30, 2023

This company has such a great customer services that you guys are gonna appriciate for sure .

Hichigo
Türkiye
About 2 months using the app
March 18, 2024

this is my first time ever leaving a bad review on a shopify app... trash customer service. Literally every shopify app has good service but CJ is so expensive and customer service is awful

Timeless Beauty
Australia
29 days using the app
November 15, 2023

I am very happy with the services and good support from the Manager "Joean Gu" Thank you for the instant support.

KraftyClick
India
6 months using the app
June 6, 2024

Zoey

Easy Store
Saudi Arabia
About 2 months using the app
November 2, 2023

Great costumer service! Highly recommend. So quick response and help. Thank you to my personal agent Sena Yang, she is amazing. Always finds solutions!

Babyseler.no
Norway
4 months using the app
March 19, 2024

very satisfied with CJ. I was in contact with the agent, Fanny, who was able to respond to all my requests very quickly and perfectly. Many thanks to her.

Lomb'Air belt
France
4 days using the app