Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

September 3, 2023

Highly recommended , fast + great support and a very professional service. Special thanks to Sita Cui for helping me through multiple issues.

SNAP&SHOP
Canada
3 months using the app
August 16, 2023

I'm new with CJdropshipping and my agent today, Leah Cheng, provided excellent customer service and a pleasant experience. She provided detailed answers and links to all of my questions! I was delighted with how responsive and professional she was.

Reactive-US
United States
About 2 months using the app
July 5, 2023

Zoey Zheng was very pleasant and patient with me. She was informative, fast, and actually had a good sense of humor throughout. Thank you Z and CJ Dropping

watbclothing
United States
About 1 year using the app
June 13, 2023

Amazing experience with my Agent Nancy! Helped me right away, and got all my issues resolved. Recommend CJ Dropshipping to everyone.

TURBO SPINNER™
Canada
3 months using the app
August 24, 2023

I would like to thank John for his impeccable service, I was able to resolve to find the solution, thank you JOHN!

CNKP
Portugal
9 months using the app
July 29, 2023

I had an amazing experience with CJDropshipping on Shopify! Their Customer Service, especially Chandy Chen, was top-notch. The platform is user-friendly, and their product selection and quality are outstanding. Highly recommended!

Joolavi
Ukraine
About 1 month using the app
May 19, 2023

Connie is a very good agent! She always help me with any of my questions. I am very happy to work with her!

Sezenco™
France
11 months using the app
July 26, 2023

Five stars for Sulee Li, the exceptional agent from CJdropshipping. Her diligent customer service, expertise in solving issues, and outstanding communication skills make every interaction a seamless experience. Highly recommended for all your dropshipping needs!

My Store
Spain
7 months using the app
May 20, 2023

Vita was so helpful and walked me through some steps I was confused On. Vita was helpful and provided me with detailed answers on my questions and stayed online with me as I navigated resolving the issue I was having. I feel confident and comfortable asking for help in the future knowing that I have a helpful and knowledgeable person communicating with me. 5 stars for Vita! CJ’s is easy to use, I’ve researched other companies to do business with and this company is the best.

RoguexJoLu
United States
About 2 months using the app
Edited July 13, 2023

“Layla long” ON THE DROPSHIPPING MY WONDERFUL MANAGER, HE ANSWERS VERY FAST AND HELP ME FIND MY NICHE PRODUCTS, I AM VERY SATISFIED very good

Yearn4
United Kingdom
9 months using the app