Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

September 6, 2023

I had a problem with shipping etc and I asked Angel in WhatsApp and he replied within 5 minutes in 23:00 o’clock he helped and he tried to solve my problem really quick

Ellege et eme
Greece
4 months using the app
August 4, 2020

Vicky provided me great customer service. She spent incredible effort and time to help me solve the problem that I met while listing products.

eezeenow
United States
Over 1 year using the app
CJDropshipping replied August 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 30, 2023

The CJ Dropshipping service is great,especially with John,who is able to solve my problem,i love the John service sharp and quick.his response to my question is always timely when i ask him about something.John is one of the people who responsible for his job ,so his is my thumbs up for him.

warmart shop
United States
Over 1 year using the app
March 31, 2022

Nico Zhang was very helpful. Since I'm new I can have so many questions with lots of different things about figuring out CJ but Nico figured out and ended my problem fast. Appreciate his time.

Blackawa19
United States
Over 1 year using the app
CJDropshipping replied March 31, 2022

Thank you for your feedback! Your approval is our motivation.

April 30, 2021

I love working with Cj. They have 24/7 live support and can quickly resolve all issues. But most importantly, my special advisor "Cissy" does his best for me and makes my job so much easier. Thanks to "Cissy" and the cj team here.

Sci-fi Atmospheres
United States
Over 1 year using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

Edited September 29, 2020

I have been using CJ for a while. CJ is an amazing platform with customer centred service. Highly recommend. We are listing all the products from cj and Thanks to our agent Sharon for your great ongoing support.

Verve Elite
Australia
Over 1 year using the app
CJDropshipping replied August 18, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 10, 2023

great service and frendly, thanks again to my agent Billy

BestHändler
Germany
3 months using the app
April 29, 2022

i used cj since one and half years.. really great working with it specially my agent Yuki. she's the best helps me out with everything very professional and humble person i've ever seen

The Men's Outfits
India
Over 1 year using the app
July 20, 2023

Very convenient app, easy to connect products. You also got an agent that is available thought Whatsapp and make it easy to contact for any question. My agent Shicharl did a great job for sourcing or to negotiate price with suppliers. Thanks !

Kents
France
12 months using the app
December 28, 2020

The CJDROPSHIPPING application is one of the best I've seen since I've been doing e-commerce.
The application itself is very intuitive and anyone can use it.
On top of that, there is a very dynamic team available 24 hours a day. It's simply magical
I recommend it
Arthur

CLASS F&M™
Canada
Over 1 year using the app
CJDropshipping replied December 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!