CJdropshipping: Much Faster , 7,502 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.
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Great Service and had a great experience with Bin Han who found all theaters I was looking for to add to my shop. Great service and fast too. Thanks again!
I want to give a huge thanks to Ayden. He is probably the biggest reason I ended up choosing to stay and use Cj Dropshipping versus other similar apps. Hes been such a great help and really delivers the best customer service I have ever had! Great agent and I love using the service!
I had several questions that stopped me from continuing my journey. I therefore contacted Brain and he was more than helpful. Not only did he answer my questions clearly, he also answered them within seconds. Very Helpful!
Very well supported for my special case by Roxane, excellent experience, good prices and possibility to customize packing was wonderful for me.
I've been using CJ for 6 months now and my experience has been very positive all things considered. They're always kind and responsive. Today I was helped on an important matter by Alina Liu and I wanted to thank her personally.
Cheers!
Skye customer service and support agent are more than helpful. I am very grateful for the speed of support and sincere customer assistance. Thank you, Skye
Very fast and helpful customer service, we are very satisfied with our personal agent Bonnie. She simplifies all our work processes and does a very good job.
A long time ago I think they were good. Now as my new business is taking off. They magically remove variations with no notice, then do not update the inventory, or customer service you get passed around. Nobody reads anything just have you repeat everything. If they don't send an item they ultimately send an item that they deemed close but not exactly. How am I to replicate that sale assuming the client is even ok with not getting what they specifically wanted? It takes days to ship out even as you pay extra for shipping. I mean they lose nothing really. Our brands are on the line and people are expecting a certain level of service which they do not even provide. Complete unreliability and I can not work like this. I just can't describe it in a way that follows the terms and conditions of how I feel about my interactions with this company. I lost sleep, and couldn't go to bed so I can stay up and deal with this, my anxiety was through the roof, and my frustration level was 1000 percent. How can you literally remove a variation from stock and then not tell me? That happened when a customer purchased it, I got them to agree to a different variant, and guess what it was out of stock too. Then they showed me pictures of acceptable substitutes then sent something different.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Great place to source high quality products. Awesome customer service, we are working with Flo for months and very satisfied!
I love the CjDropshipping Support/Agents I talked with Fionnaolu and she helped me a lot very good skills and proud working with you guys