Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

Edited March 26, 2024

Updated: Still working with CJ and still looking forward working with them for my business.

Awesome Service and Fast Delivery!
I have a problem? they will look into it and try everything to solve it for me.
I can get products to my customers in 4-5 Days.

Ceralio
Germany
10 months using the app
May 19, 2022

There was a time i wanted to quit till Wendy yuan started to manage my account since then everything has become so easy.. she's the best agent ever

DK Shop
United States
Over 1 year using the app
Edited April 17, 2024

Great customer service support. They clarified all your questions and so cooperated.
Special thanks to Zoey. Even over WhatsApp, they have quick responses.
and for team members Cheria, and Cute for their patience and guidance. they solved all our doubts. They deserve more than 5 stars.

SNOUNOU.ONLINE
United Arab Emirates
Over 1 year using the app
February 26, 2022

very helpful, support team from Alan Yang, quick in understanding the issue and cleared immediately

My Home Dynamics
India
Over 1 year using the app
May 1, 2020

Perry and Amy are an excellent support team. They help with max engagement and go out of their way to find a solution for us. Excellent support team

Farry Fashion
United Kingdom
Over 1 year using the app
CJDropshipping replied May 3, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 27, 2022

Best platform for private label, dropshipping, fulfilment, literally everything! Our agent Mango is absolutely wonderful and very persistent in making sure our business grows with CJ, and it has grown tremendously thanks to her help!

Revomadic
United States
Over 1 year using the app
September 24, 2023

Foy answering kindly and fast! Thanks.

Gyace
United States
About 2 months using the app
June 5, 2022

Good and fast service when I had question. I had a good customer experience with Remi. Recommendable

SURPAZ
Germany
Over 1 year using the app
Edited December 5, 2021

I needed more information on a delayed package for a customer. Only tracking number I had was the CJ . Shaw who was very polite and efficient helped me in few minutes and produced a Canadian Tracking. Thank you so much Shaw you made my evening better!

Meaws And Woofs
Canada
Over 1 year using the app
CJDropshipping replied August 22, 2021

Thank you for your feedback! Your approval is our motivation.

June 23, 2021

It will soon be 2 years that I use CJDropshipping and since the first day, I am always very satisfied. From dispute resolution to complex order processing, all in record time compared to other similar services. In addition, the support by agents is a real plus, moreover I take this opportunity to say a big thank you to Vanessa DING, my agent, for the quality of her services.

Housse De France
Estonia
Over 1 year using the app
CJDropshipping replied June 23, 2021

Thank you for your feedback! Your approval is our motivation.