Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

September 24, 2023

Foy answering kindly and fast! Thanks.

Gyace
United States
About 2 months using the app
June 5, 2022

Good and fast service when I had question. I had a good customer experience with Remi. Recommendable

SURPAZ
Germany
Over 1 year using the app
Edited December 5, 2021

I needed more information on a delayed package for a customer. Only tracking number I had was the CJ . Shaw who was very polite and efficient helped me in few minutes and produced a Canadian Tracking. Thank you so much Shaw you made my evening better!

Meaws And Woofs
Canada
Over 1 year using the app
CJDropshipping replied August 22, 2021

Thank you for your feedback! Your approval is our motivation.

June 23, 2021

It will soon be 2 years that I use CJDropshipping and since the first day, I am always very satisfied. From dispute resolution to complex order processing, all in record time compared to other similar services. In addition, the support by agents is a real plus, moreover I take this opportunity to say a big thank you to Vanessa DING, my agent, for the quality of her services.

Housse De France
Estonia
Over 1 year using the app
CJDropshipping replied June 23, 2021

Thank you for your feedback! Your approval is our motivation.

June 11, 2023

Mrs Chandy Chen is the best personal agent. She or her team answer me very quickly 24/7 to solve my problems. CJ is a very good dropshipping partner!

whiteolives.de
Germany
About 1 year using the app
January 15, 2020

I very satisfied with CJ. Top customer service, fast delivery. I have a very good agent, Lynette is always here To help me To developp my business. She is very helpful and friendly.

Pédibien-être.com
France
Over 1 year using the app
Edited March 19, 2021

Good service, patient, friendly and responsible for addressing my question. Highly recommended CJdropshipping.

NEWLOOKTREND
Malaysia
Over 1 year using the app
Edited September 29, 2020

I recommend CJDropshipping because my agent Juniper Cheng help me every day and very well. She is available and always brings me solutions quickly. I get fast sourcing results and professional packaging. I am very happy with her and i recommend you this agent very professional. Thank you very much Juniper

Smile
France
Over 1 year using the app
CJDropshipping replied June 30, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 16, 2022

Getting started with CJ dropshipping and going to try dropshipping very soon and give my feedback by then, would like to mention that their customer support is awesome, specifically my agent Gina she’s very supportive and give best support!

MyKidFits
Saudi Arabia
Over 1 year using the app
April 26, 2021

It's great that you have 24/7 an agent available. Most of the times they are able to help me immedtiately. I recently purchased private stock the processing time is very nice, about 24-48hours.

POLARSTY
Germany
Over 1 year using the app
CJDropshipping replied April 26, 2021

Thank you for your feedback! Your approval is our motivation.