Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

July 1, 2023

Customer service is super helpful and honestly been such a lifesaver at times. Especially Kris, she's been amazing. Have been using for quite awhile at this point.

GlucoTracker
United States
25 days using the app
August 5, 2023

Great customer service provided from Sita at CJ dropshipping using the what’s app chat window. Fast responses and answer all my questions.

My Store
United States
8 months using the app
May 31, 2023

Miya has been absolutely wonderful. I'm glad she is always there to assist me and she is always attentive with any questions or concerns I have. Thank You Miya Huang.

Lia's Room
United States
5 months using the app
October 6, 2023

So far I am very satisfied. My agent nancy answers my questions promptly. She knows exactly what I need and shows me the perfect solution. I love that she uses screenshots or video links to make it easy to understand.

YourJourney
Switzerland
2 days using the app
August 14, 2023

I had a minor issue and a few questions about my account, Alina Liu was able to answer and solve everything! Great customer service. Thank you Alina!

Shop One85
Canada
About 2 months using the app
September 7, 2023

I would because of the assistance I get from the Representatives. Bin Han always comes in asking if I have any issues and is ready to look up any products for me. He is Great!

Heaven's Perfection
United States
18 days using the app
September 13, 2023

Im very pleased with CJdropshipping. They have a lot of products and easy to talk to agents that help around the clock. My personal agent June helps me with everything I ask for and does her best to help a new dropshipper. Looking forward to continue working with you guys.

Babysekken
Norway
3 days using the app
July 6, 2023

Excellent supplier, prompt service to all my questions from my representative (Chandy Chen) She is always by my side for anything I need !

wigspantry.com
Greece
5 months using the app
July 19, 2023

Very good support! Especially from Lori! Helped me set up bundles and really get my store started!!!

Terrawear
Sweden
About 1 month using the app
September 14, 2023

Vita Liu is paying one of the best custmor care services

Zilze Move
United States
3 months using the app