Reviews (9,149)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

December 13, 2023

Tracy supportet me by every question. I become quickly an answere.

M2Home
Switzerland
11 months using the app
December 12, 2023

Excellent support all over the the hour. Special thanks to Grant.

Selectique
United Kingdom
7 months using the app
November 21, 2023

Bianca was very helpful and so fast with the responding. She helped so much, as I am a new CJ user. Thank you Bianca :)

EMZ
France
About 2 months using the app
February 8, 2024

I have a very positive experience with the app, and I am also perfectly satisfied with my agent, Ashely Wu. She replies very fast and she is really helpful.

PawsParade
Hungary
About 2 months using the app
December 14, 2023

Miya Huang helped me the query and figured out the requirements in ver little time.

Casyfie
New Zealand
7 months using the app
November 25, 2023

this is not a bot review. I am a real hooman . my agent Cynthia, is the best, she helped me so much and even answered my stupid questions. best of best ongggg , i am highly satisfied

LazyPeoplesTech
India
2 months using the app
March 5, 2024

The best customer support I worked with Karen jiang

daysily
United Arab Emirates
3 months using the app
March 10, 2024

I thank BILLY, very active and efficient CJdropshipping staff, do not hesitate

ModaVibes
French Guiana
7 months using the app
February 18, 2024

Nice customer service and I highly recommend CJ dropshipping

InnovaPlus
United States
5 months using the app
February 25, 2024

thanks to Cherry Xu ! amazing custom service!

Inner Peace Sanctum
Canada
4 months using the app