Reviews (9,683)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited January 11, 2021

CJ have been very helpful for my business and I. My assigned agent is so helpful. I am currently working with Howard who is amazing, he always going above and beyond. When Howard isn't working and I need someone else to help, I have found Hedy and Robert to also both be amazing at sorting out problems I am having with orders, and various other things like packaging questions etc. I would really recommend giving CJ a try, I have found they always work out whatever problem you are having and have great suggestions too.

Cinched Wear
Australia
About 2 years using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 19, 2022

Lori Wu is a very good partner to work with. Very understanding and quick to get things done. He always answers my questions, an a lot of times he helped me when I was confused. His recommendatios are always very smart ones. Always answers my questions, and makes sure my business is set up for success!!... I really think he add a lot of value to my business.

MARGAROLA
United States
About 2 years using the app
CJDropshipping replied June 3, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 14, 2023

I'm very satisfied with my agent Cj Saturn, she is very kind, replies quickly and tries to give me the solution to my problems immediately.

Hachi World
Italy
About 2 years using the app
April 1, 2023

CJ Dropshipping is the BEST supplying company for Dropshipping and also for non-dropshipping products. They can handle stock in many different countries.
The best thing they have is their service, in our case, Mandy Liu helped us to plan a trip to china, develop many products, improve our quality, and more! We always got a very nice service from her and that's why we stick with CJ dropshipping.

It's the only platform that has this kind of "agent" support. The quality is amazing, Mandy's English is VERY good, we did lots of videocalls to solve problems and she could handle thousands of inquires from our 30+ people staff.
I would recommend CJ dropshipping to start dropshipping, but also for companies looking to scale up. If you have the luck to have a great agent as we do, you can scale the company and get even better prices than going by yourself. + You get amazing service and support.
We feel completely safe with CJ and that's thanks to their quality, and supportive agents, in our case Mandy <3

We had some problems in the past when scaling and customizing the product at the same time, and Mandy even went to factories on the weekends and slept there.

That's all from our experience of working over 3 years with CJ. I had experiences with other services before and they were expensive and non-professional. So I'd recommend to use CJ dropshipping 100%

Culiau
United States
About 2 years using the app
April 16, 2023

Michell Luo is such a Great help to me and answering any and all questions. She goes above and beyond for me and my store and I am happy she is apart of CJ!!

The Fly Board
United States
About 2 years using the app
September 29, 2022

Have a good experience so far. My agent Irene Hu, has been very helpful for more then a year. Quick with responses.

I Love Zen
Singapore
About 2 years using the app
September 1, 2021

Great, i really like it, support os good, just a bummer when they are out of stock of items i have sold

Kase Wear
United States
About 2 years using the app
CJDropshipping replied September 1, 2021

Thank you for your feedback! your approval is our motivation.

January 19, 2021

Thanks to the associate I was chatting with, I learned how to convert Asian shoe sizes to US sizes. Thank you Estella Wu. Really good customer service.

Boxydoxy
United States
About 2 years using the app
CJDropshipping replied January 20, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 28, 2023

Good agent. Your help is very good and you are very attentive to every question I ask. Thank you for helping me move my business forward.

Only72
United States
About 2 years using the app
November 22, 2021

My current agent: Bucky Zhang is really helpful and professional. He help us a lot and respond very quickly. I recommend this platform!

Xsquare Decor
Hong Kong SAR
About 2 years using the app
CJDropshipping replied November 23, 2021

Thank you for your feedback! Your approval is our motivation.