Reviews (8,041)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

June 11, 2023

Zoey provides excellent service and goes above and beyond to address my concerns. She is knowledgeable, friendly, and exhibited a genuine willingness to assist. Her prompt responses and clear communication made my experience with CJDropshipping even more enjoyable.

Street Solo
Oman
About 1 year using the app
July 27, 2020

Since my first contact with CJdropshipping, I have been very well supported by my agent (Summer Xia) who helps me to have the products I want in the best conditions and to customize them. Very satisfied

WYLYS
France
About 1 year using the app
CJDropshipping replied July 27, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 14, 2023

I was having a warm time connecting my customized packaging to my order reaching out to customer service for week then I get the right one thank you so much "Bonnie Gu" for helping me to find these packaging an connect them to my future orders.

Balkenior.com
Netherlands
9 months using the app
Edited January 14, 2023

Cool app but some option like delete in bulk or set the price after listed will be awesome, Thx u Christina for helping me with my issue. And this morning Ada help me with my products sync via whatsapp

BestBel
Canada
About 1 year using the app
Edited October 10, 2023

CJ is a great intermediary solution for customizing packaging and improving delivery times. Sourcing requests are processed very quickly (24 hours). The customer support is very responsive and kind when you need help with the application. A big thank you to Alan Yang for his help. Zoey Zheng was very responsive as well helping me syncing my orders with my store. They are always here to solve your issues. I recommend CJ

humidificateursdair
France
About 1 year using the app
Edited August 27, 2020

Wonderful app, helps to source and buy products effortlessly. My agent Grace Li is of tremendous help to me. She is always helpful and willing to answer any questions that i have.

Olives Kav
Singapore
About 1 year using the app
CJDropshipping replied August 27, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 14, 2023

CJdropshipping is great, especially Connie has done a great job!
She helped me with some issues... thanks! :)

Behringson
Germany
About 1 year using the app
March 23, 2021

I have had an amazing experience with CJ so far, especially because of my Agent Skye Zhu. Anytime I had an issue or didn't know how to do something, she went above and beyond to help me. Skye made the process with Shopify integration easy and simple for me. Thank you so much Skye! You are a very hardworking young lady!!

YesSewingStore
France
About 1 year using the app
CJDropshipping replied March 23, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

February 10, 2022

My agent Tiffany Zhao does everything for me and much more. Gives me corect informationall the time. I enjoy working with her!

Stylish Splash
United States
About 1 year using the app
CJDropshipping replied February 11, 2022

Thank you for your feedback! Your approval is our motivation.

January 29, 2021

Very good and patient chat support. Always nice and friendly. I chatted with Abby Lu and answered all my questions.

Toysstars
Germany
About 1 year using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!