Reviews (9,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

June 23, 2024

I highly recommend it to those of you who are new to the dropshipping business because you are always given information on any question about this business..and I already have a person who always consults me at CJdropshiping whatapps named Gildan, thank you Gildan

Ideal Consume
Malaysia
10 months using the app
August 17, 2024

Aoki Gong was extremely patient and really helpful finding my supplier for my new product. She found my supplier that I could not find anywhere else!

Nifty Way
United Kingdom
27 days using the app
June 25, 2024

The best part about CJ is definitely their CUSTOMER SERVICE and their attentiveness to me as a customer.

I was assigned Isabella from day one, and she has gone above and beyond in every way. always there to sort out my problems, prices and quality control. i could not run my business without her and cj helping me out along the way.

if i could however offer cj some feedback..... it s to PLEASE TRY TO SOURCE HIGHER QUALITY PRODUCTS! some things are wonderful, however your suppliers could really up their quality.

other than that, thanx Isabella and cj for all you do.

Seaside Bohemia
Australia
About 2 months using the app
July 2, 2024

Very good site, customer service is great. Bonnie is very helpful and fast with her responses. Has helped me a lot with any queries I have had without her Everything would have taken alot longer! Thankyou Bonnie! A wide range of products to pick from I would definitely recommend.

Click & Ship
United Kingdom
5 months using the app
July 23, 2024

Billy Shi was awesome and very responsive and helped me resolve the issue I had with creating a manual order, appreciate the help!

Purfect Paws | Your Pet's Favorite Playground
United States
3 months using the app
October 10, 2024

I get great personal service from Stacey as usual, very fast and efficient.

Rosvall Design
Sweden
8 months using the app
September 11, 2024

I loved working with my rep Jordan Gu. She was fantastic and attentive. I would highly recommend!

Paranyx
United States
2 months using the app
September 12, 2024

Very good and super fast customer service. Leah helped me a lot explaining a bunch of things in detail and also providing me with relevant articles to read

Kink Knot
United Kingdom
23 days using the app
August 25, 2024

Kribee Huang helped me, she was very responsive and had the solution within minutes! Great service overal

Anivera
Belgium
About 1 month using the app
July 20, 2024

Speacial thanks to Connie Jin from CJ customer service agents, she is nice and patient and helpful agent that help me solving some annoying opeating issues. as a new starter, i appreacia someone would share time and attenion on my new business with CJdropshoping. Hope to have a good journey with CJdropshoping and share the rewards for both side of us. Cheer~

ShiningMiaJewelry
United States
3 months using the app