Reviews (9,545)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

June 1, 2023

I have been with Cjs for sometime now and they are always evolving their systems as they grow. Yes, there has been some issues, but all companies have them, but the difference is that CJs have always listened to me when I point out an issue and then fix it.
Having a dedicated english speaking Agent that helps you whenever you need it is fantastic, and My agent Mandy has been amazing! She asked me to write this review and I had no issues at all to give a 5 star rating for her and for the company as they all try their best and I have been very happy with them!

Treasure Studios Art
Australia
Over 4 years using the app
September 1, 2020

I am using cj since 1 month and I love their support service, they give you an agent that always solve any poblem fast. I think I am lucky to have Catherine Li as agent. Shipping times are good too

LuLuxBeauty
Italy
About 4 years using the app
CJDropshipping replied September 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited October 21, 2021

Good platform to start with and to scale at a certain point, I like the sourcing requests feature, they have been finding what we are looking for most of the time. I've Been working with Estelle for months, great customer support, she's a problem solving person, a good quality in this line of work, always here to provide a solution to the ups and downs of business.

SensoLum
United Kingdom
About 4 years using the app
CJDropshipping replied February 22, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited August 30, 2024

Great support from my agent Vincy.

Have been quite satisfied working with CJ over several years now. Would definitely recommend both to newbies and experienced dropshippers / ecommerce owners for sure.

Depawtment
United States
About 4 years using the app
CJDropshipping replied July 2, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited September 27, 2024

Customer support is always available, Vincy helps with all queries, thanks for all your support.

whatagift.com.au
Australia
About 4 years using the app
Edited July 6, 2022

My Agent Skye, is really a good agent :) We have a good relationship together and she always up to help me find my products or change an accidentally shipping address provided by a customer (lol) Indeed, I recommend to use Cj drop and especially to take Skye as your best agent :D

billong
France
About 4 years using the app
CJDropshipping replied January 13, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 27, 2020

Great service! They check all of my requirements and fulfill my order in time and with high professionalism and attention to the details. Highly recommended!

DeeTrade
Thailand
About 4 years using the app
CJDropshipping replied September 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 30, 2023

I'd like to say a big thank you to my agent June who is very professional and always available when I need him. Thank you June

Nahonon
France
About 4 years using the app
Edited April 1, 2023

I've been using CJdroshipping for over a year, much better experience compared to Aliexpress. Special shout out to our agent Mandy for her wonderful customer service.

MyPhoera
Canada
About 4 years using the app
CJDropshipping replied July 29, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited July 27, 2020

Very user friendly and great customer service - Louie Cucheng and Kelly are the best! We enjoy working with our CJ Family! Thank you!

Ilu Store
United States
About 4 years using the app
CJDropshipping replied April 22, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!