Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

Edited May 6, 2024

One of the best app in Shopify!

fast fulfillment, professional in handling order, and if you have any question, contact the support team and they will help you asap! Rebecca Lin, Bellica Lin, Leina Zhang, and Alan Yang from CJ support team, is so supportive and reliable! They just helped me with big task for few consecutive days! Easy fast reliable! Recommended!

Pet Paw Heaven
United States
6 days using the app
May 29, 2023

Hello CJ Dropshipping Team,

I'd like to express my gratitude for the excellent customer service I've been receiving from Yuliya Chan.

Her friendliness, professionalism, and attention to detail have made every interaction with CJ Dropshipping a true pleasure. Her ability to meet my needs has exceeded my expectations and elevated your company's image.

Please convey my thanks to Yuliya. She is undoubtedly a great asset to the CJ Dropshipping team.

Kind Regards,

Marcio Landim

MINI MARVELS SHOP
United States
1 day using the app
September 9, 2023

CJ est vraiment un très bon site pour lancer son commerce. J'ai eu un agent au nom de "Angel Li" qui m'a énormément aidé et qui a répondu à toute mes questions. Grâce à elle, tout est clair et je recommande extrêmement cette application. L'agent est très réactif, respectueuse et professionnel.
Je suis très content

Ewatt
Belgium
4 months using the app
May 17, 2023

My personal Agent Miro Tan was very helpful. Answered questions right away and solved the problems. In addition, she has also been nice and friendly.

Thank you Miro Tan :)

tabii-tabii
Germany
2 days using the app
September 5, 2023

CJdropshipping is amazing, they give you the best support. Alina Liu gave me the best support today. I had many confusing questions, she tryed her best to understand, and helped me solving all my problems tirelessly spending 1h 20min. Haha!

Hermosita
Spain
1 day using the app
Edited June 13, 2023

Had an amazing chatting time with agent Aoki Gong. Helped me with solving my global shipping problem, really good and top quality service. Highly recommended!

Quiet Sippers
Hong Kong SAR
4 days using the app
December 4, 2023

Eugenia Deng hat mir wirklich sehr viel geholfen und hat auch wirklich immer schnell zurückgeschrieben ich bin ihr wirklich sehr dankbar sie gibt sich dabei wirklich sehr viel mühe. Bin auf eine weitere arbeit mit ihr sehr froh :)

MR.TEDDY
Germany
3 months using the app
May 23, 2023

Great customer support from Rebecca. I am just starting but so far am pleased with the service and products

Sugar Coated Nails
France
4 days using the app
June 20, 2023

Rebbeca is a very good helper and very responsible and good caring problem solving and nice good

Livable®
Canada
3 months using the app
Edited March 11, 2024

Bonjour,
Je recommande Cj et surtout l'agent Ceci pour sa réactivité son professionnalisme et son accompagnement.
Excellent travaille de Ceci je recommande.

NUCAZEN
France
About 1 year using the app