Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

June 19, 2023

I would like to express my sincere appreciation to CJ and, in particular, my assistant Estella for their promptness and understanding. Their responses were truly invaluable to me.

La Ptite Griffe
Réunion
About 1 month using the app
July 6, 2023

Positive experience with account manager Miro Tran. Timely response time, inquiries handled professionally.

i l u x
United States
5 months using the app
July 18, 2023

OTTIMA APP SEMPRE DISPONIBILI PER AIUTARE, RINGRAZIO MOLTO IL SIGNOR VITA PER LA SUA DISPONIBILITA' E PER AVERMI AIUTATO A RISOLVERE UN PROBLEMA.

JuicySlurpe™
Italy
22 days using the app
September 12, 2023

Erica is very helpful with answering all my questions in a timely manner!

Rollie Neck™
United States
27 days using the app
June 1, 2023

The responses from Agnes and her colleagues are fast and efficient, helping me to move forward with my projects, thank you!

BENAM
France
8 days using the app
September 24, 2023

Foy answering kindly and fast! Thanks.

Gyace
United States
About 2 months using the app
October 10, 2023

Ottima assistenza, L'agente Erica è stata super gentile e disponibile. Mi aiuta spesso in modo rapido ed efficiente. Consiglio

Maison D'enfant
Italy
11 months using the app
October 11, 2023

Agent Gaines Guo has helped me very well!

Louvico
Netherlands
1 day using the app
Edited June 20, 2023

Cristina was quick to respond to my questions and helped me complete what I desired to do. Store building is an endeavor i desire not to persue right now, but customer service will respond & help you through whatever process you want to go. It's awesome!

My Store
United States
About 6 hours using the app
June 22, 2023

App comodissima per trovare prodotti e per le spedizioni. Assistenza sempre disponibile e preparata. Io lo uso in Italia ed è veramente ottimo. In particolare Remi e Alex mi aiutoano sempre a risolvere eventuali problemi o cose che non capisco. Compliementi!

HotSeason
Italy
2 months using the app