Reviews (9,543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

July 24, 2021

Cabby cui is really fast and efficient it has solved so many problems that I was wasting a lot of time. It's a great application I recommend.

Anshin
France
10 months using the app
CJDropshipping replied July 25, 2021

Thank you for your feedback! Your approval is our motivation.

November 10, 2020

Great customer service!! You all are the best! You all are a big contribution to my business. Thanks

Ortho-Shoe™
United States
10 months using the app
CJDropshipping replied November 12, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 23, 2021

My agent Aria LV is amazing. She's very responsive and helpful with all of my requests and questions. I look forward to continue working with her.

Baby Kachoo
United States
10 months using the app
CJDropshipping replied October 25, 2021

Thank you for your feedback! Your approval is our motivation.

February 4, 2024

Thank you to Karen Jiang for her quick response and efficiency

Ma boutique
France
9 months using the app
Edited September 14, 2023

Good customer support! Janet Zhang was very helpful in quickly solving an urgent issue. Recommended!

Novigreat
Norway
10 months using the app
Edited July 27, 2020

I had a bad experience from the beginning. Missing or inaccurate communication. I have received several requests for refunds from customers who have also spent 3-400 €, for faulty products. High shipping costs, really bad quality of the products I sold and really cheap packaging. I had requested the box and instructions in English, but they shipped products with all Chinese writing, so customers could not see the instructions. I was very patient with them, but I realized that in dropshipping you can't work with them, it is totally out of control and not customer satisfaction oriented. I will consider whether to use it just to make a private label after testing the products or abandon it.

Coversmachine
Italy
10 months using the app
CJDropshipping replied July 27, 2020

Hi, Massimiliano. Sincere sorry for your bad experience. We have contacted your agent. She will offer better service and contact you ASAP. If you have any other questions, please feel free to contact your agent or us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
And CJ is always devoted to offer the best service and help every drop shipper from start to success. Best wishes!

May 29, 2023

Ich bin sehr zufrieden. Mit dem Agenten kann man gut kommunizieren und erhält schnelle Rückemeldungen. Danke :)

opallaa.
Switzerland
10 months using the app
October 23, 2023

Great Job of my privat agent Lydia!
Im very happy with her services

Homelynest
Switzerland
10 months using the app
February 13, 2024

Sveta was very helpful and understanding

Inclsv
United Kingdom
9 months using the app
August 22, 2023

I had an excellent experience with Yuliya Chan's customer service! It was the first time I was ordering samples for my store and I was stuck in the process! With a lot of patience she guided me, shared the steps and even finalized a part of the process that I was not able to understand. She explained everything to me and now I'm able to make the next orders by myself! Thank you so much Yuliya, I'm very happy to have you as a supporter in this process of making my dream come true!

Muovare
United States
10 months using the app