Reviews (9,543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

April 2, 2021

The customer service is great. Especially Leo Wong, always kind and helpful. He knew how to help me in a very effective and timely.

JeyWall
Italy
Over 2 years using the app
CJDropshipping replied April 5, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

September 6, 2021

Amazing customer service, Christian Chen has been really helpful and friendly! Highly recommended CJ.

Plushyz
United Kingdom
Over 2 years using the app
CJDropshipping replied September 7, 2021

Thank you for your feedback! your approval is our motivation.

May 4, 2022

I just started using CJ and there are a lot of things I don't understand, but the support is very helpful and works quickly to solve problems.
If my customers will be satisfied with CJ's products, I will continue to use CJ.

Little House Story(リトルハウスストーリー)
Japan
About 2 years using the app
Edited January 11, 2021

CJ have been very helpful for my business and I. My assigned agent is so helpful. I am currently working with Howard who is amazing, he always going above and beyond. When Howard isn't working and I need someone else to help, I have found Hedy and Robert to also both be amazing at sorting out problems I am having with orders, and various other things like packaging questions etc. I would really recommend giving CJ a try, I have found they always work out whatever problem you are having and have great suggestions too.

Cinched Wear
Australia
About 2 years using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 19, 2022

Lori Wu is a very good partner to work with. Very understanding and quick to get things done. He always answers my questions, an a lot of times he helped me when I was confused. His recommendatios are always very smart ones. Always answers my questions, and makes sure my business is set up for success!!... I really think he add a lot of value to my business.

MARGAROLA
United States
About 2 years using the app
CJDropshipping replied June 3, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 14, 2023

I'm very satisfied with my agent Cj Saturn, she is very kind, replies quickly and tries to give me the solution to my problems immediately.

Hachi World
Italy
About 2 years using the app
April 16, 2023

Michell Luo is such a Great help to me and answering any and all questions. She goes above and beyond for me and my store and I am happy she is apart of CJ!!

The Fly Board
United States
About 2 years using the app
September 29, 2022

Have a good experience so far. My agent Irene Hu, has been very helpful for more then a year. Quick with responses.

I Love Zen
Singapore
About 2 years using the app
September 1, 2021

Great, i really like it, support os good, just a bummer when they are out of stock of items i have sold

Kase Wear
United States
About 2 years using the app
CJDropshipping replied September 1, 2021

Thank you for your feedback! your approval is our motivation.

January 19, 2021

Thanks to the associate I was chatting with, I learned how to convert Asian shoe sizes to US sizes. Thank you Estella Wu. Really good customer service.

Boxydoxy
United States
About 2 years using the app
CJDropshipping replied January 20, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!