Reviews (9,429)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

January 21, 2022

I've been working with CJ for a couple of years now and I highly recommend this company. I used to work with a private agent but I found CJ to be more effective and very professional. They have a great interface that just makes it easier to manage my orders, sourcing requests, packaging. The custom packaging feature is great and allows you to choose among hundreds of different packaging. They are very fair and professional with disputes. Also great that they have warehouses in the U.S and Europe. My personal agent Diana does a great job and she's very friendly. Highly recommend!

Mamma Bump™
Australia
Almost 2 years using the app
CJDropshipping replied January 23, 2022

Thank you for your feedback! Your approval is our motivation.

May 25, 2023

Mango has been my agent and she has been great. She has been very responsive and creative with her solution. Definitely recommend.

Charge Mate
United States
Almost 2 years using the app
March 15, 2023

Lotus is a superb agent, who answers always fast and find solutions for our shop. Highly recommend her and am pleased to have her as an personal agent.

MamyPlease
Germany
Almost 2 years using the app
November 26, 2021

Great people. Patient. Very helpful!!!!! I love how they helped me. They did not rush me. They answered every question.

The Gentlest Touch
United States
Almost 2 years using the app
CJDropshipping replied November 28, 2021

Thank you for your feedback! Your approval is our motivation.

February 18, 2020

I heard about CJ but I had no idea that it was the solution to a lot of but problems and fewer hits, with the help of my agent Alisa who helps me a lot I can say that my business is in constant evolution.

ASPIR BLACK
Guadeloupe
Almost 2 years using the app
June 9, 2022

J'ai eu un bug sur le site à l'aide de Aketa j'ai ou le résoudre, Merci pour son service, son professionalisme et sa patience .

Purhificatair™
France
Almost 2 years using the app
Edited October 28, 2024

The customer service is very knowledgeable and responsive! Whatever questions I have they are always there to answer. I work with Suki and that is one knowledgable person!!!
Rebecca and Ken and both very productive and always on time with their responses.

SMODDO
United States
Almost 2 years using the app
February 8, 2023

Customer service is prompt and very helpful. Angel helped me out and answered all my questions. I didn't experience any issue with a language barrier. Easy communication. Thanks, Angel!

Manifested Now
United States
Almost 2 years using the app
April 3, 2020

Awesome APP, processing and shipping time by CJPacket is still very fast during the coronavirus. Saved my dropshipping life, much better than Aliexpress.

CJDropshipping - Thailand
China
Almost 2 years using the app
August 1, 2023

My overall experience is really good with CJ, It is beginner friendly app its also good for scaling most of the products. They have pretty good agents, I am working with an agent named June, June always helps me finding missing orders, resending damaged items, and always find where my order is. Ive been dropshipping for more than 2 years and now operating 4 stores, June assures my every order is delivered safe. Thanks June, thanks Cj Team.

Hankeen
United Kingdom
Almost 2 years using the app