Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

August 3, 2020

Nous avons trouvé des personnes formidables prêtes qui nous ont aidés à accéder à des produits de grande qualités très difficiles à trouver ! Ils ont fait un boulot extraordinaire sur une de nos gammes, et sans eux nous n'aurions plus ces produits en disponibilités. Nous les remercions pour tout ce travail !

Mon-petit-sac.fr
France
Almost 2 years using the app
CJDropshipping replied August 3, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited October 26, 2020

CJDropshipping "IS" the ideal tool for e-commerce dropshipping.
-Tired of talking to a robot when you have a problem to solve? With CJ you talk with a REAL PERSONAL AGENT ! (My agent is Katrina, and she helps me 100% every time I have a problem to solve) -Are you tired of ordering on Dsers which has now become paying? With CJ it's completely free!
-Are you drunk with the navigation in Aliexpress with its bad ergonomics? With CJ everything is clear easy fast!
-The Aliexpress delivery of a month or more unsatisfied your customers? With CJ it's 13 days of tracked delivery anywhere in the world from China. -Tired of delivering your customers from China? With CJ you have the possibility to deliver in 4 days when one of CJ's warehouses delivers in the country where you sell your products.
-Are you looking for a product? They find it for you!
-Tired of exporting a CSV file to your agent, sending him the money, that it costs you a commission? With CJ Synchronize your orders of the day with shopify, place an order on CJ in 1 click, pay by credit card or paypal in 1 click with no extra commission.
-Does your agent ask for a minimum of 50 orders per day? With CJ it's from 1 order.
-You want to brand your product but your agent asks you for 10.000 orders? No need with CJ. It's up to you! Keep on galloping or move up a gear! My opinion is a bit marketing, but it is 100% lived !!!

OnlineSales(FR)
France
Almost 2 years using the app
CJDropshipping replied October 26, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 16, 2022

Support is very fast and helpful. I was not able to list product on my shot. the support fix the bug fastlly. Everything is ok now. Thank you very much.

reflexerelax
France
Almost 2 years using the app
January 14, 2023

THANK YOU SO MUCH PAULO :) you made me get in love with this app and you have been providing outstanding service and I appreciate your patience with me.. God bless you

Babeez & Momeez
United States
Almost 2 years using the app
November 20, 2020

I really like cj dropshipping. It's a great platform with great services. I work with my agent; Skye Zhu, she's professional, reactive and friendly. I recommand this app and Skye Zhu like agent !

Eas-y-life
Switzerland
Almost 2 years using the app
CJDropshipping replied November 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 16, 2022

I will put a temporary rating on here. The customer service is excellent. They responded immediately. Thank you.

Dolphin Unicorn Studio
United States
Almost 2 years using the app
August 11, 2020

I've been using CJDropshipping for the past year or so, they have an excellent customer-centric Support Staff always ready to go the extra mile to help customers who are new to the Platform.

Unlike traditional E-Com websites, they have built a unique product here that helps bridge the gap between Supplier and Seller.

A big Shout-Out to Katrina from the support staff for always attending to my each and every complaint.

Hope to see even better things in the future from CJ!
Cheers!

givemethis
Kuwait
Almost 2 years using the app
CJDropshipping replied August 11, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited November 21, 2020

I love how this App integrates with Shopify and makes it easy to add items to my store. CJ Dropshipping has helped me build my business to over 8k per month in 9 months. My Agent Cole has been instrumental in assisting me through much of this process by helping me find ways to take advantage of all that CJ has to offer. Cole provides encouragement when I am down, positive feedback when something goes well and suggestions when I need to improve. I do the same for Cole and CJ because every business needs to work to improve. Cole, you get 6 Stars. I really enjoy the support from the CJ Team. Preda did a great job of helping me resolve an issue related to shipping addresses in a quick and friendly manner.

Allen's Outdoor
United States
Almost 2 years using the app
November 30, 2020

I have some issues with connection, but my agent Roger Luo help me to fix the issues. glad to know CJ has support like this.

Givena Shop
Indonesia
Almost 2 years using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 4, 2021

Semplicemente fantastico, è un piacere lavorare con gli agenti di questa piattaforma, la giusta armonia tra prezzo e qualità.

Yappashop
Italy
Almost 2 years using the app
CJDropshipping replied December 6, 2021

Thank you for your feedback! Your approval is our motivation.