Reviews (9,709)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

April 10, 2021

I love working with CJ. They assign you an agent to help you with anything. Wendy Yuan is my second agent and she really helps out and also pro actively contacts me in case of an issue.

King Balthazar
Netherlands
11 months using the app
CJDropshipping replied April 11, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

January 12, 2024

CJ is a great platform and my agent Alan Yang helped me when I had an issue.

Allison March
Italy
11 months using the app
September 4, 2022

Great customer support and a very streamlined experience. No issues so far, they are always available on chat.

Dexotec
United States
11 months using the app
October 28, 2023

Linda was super helpful with helping me to get my Shopify and TikTok store connected to my CJ Dropshipping account. I was getting frustrated but once she started sending me the screenshots that included yellow circles and red arrows, it truly helped! Your amazing Linda and I absolutely love you as my agent!!!!

Pleasehelpinspireme.com
United States
11 months using the app
December 17, 2022

Although there are sometimes some problems with the platform or the orders, the assistance is always present and efficient. Paulo Huang has been assisting me for some time now, and he responds cordially, quickly and effectively to all my requests for information. Thank you very much.

NDEHOME
Italy
11 months using the app
Edited May 14, 2024

Im super satisfied of the services of CJ and especially my private agent, her name is Miya Huang and i have been working with her for more than 6 months now, super satisfied of her work Great Job and Great Service !

Celenzia
United Kingdom
11 months using the app
July 11, 2020

Howard was a cj agent who helped me so much. I really appriciate his help and he answered every question i had swiftly and provided me a lot of good information i asked of him. Customer service was excellent

Timeless Grove
Canada
11 months using the app
CJDropshipping replied July 12, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 11, 2023

Saturn Wang is the best service rep of all time! She was super helpful and solved all of my problems!

Storeist
Canada
11 months using the app
July 4, 2023

Just starting my experience with CJ dropshipping, but already loving it. I would like thank agent Cristina Chen that helped me.

Auma Pet Store
Brazil
11 months using the app
March 30, 2021

CJ Dropshipping has been great so far. They have a very extensive selection and are adding new products all the time. My agent Estella is very responsive, kind, and does a great job sourcing products for me. Plus, CJ does not charge a monthly fee, which is much appreciated.

Daily Revel
United States
11 months using the app
CJDropshipping replied March 30, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.