Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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I've used many times and all CS can answer my questions very patiently and help me to solve. Each time there will be one dedicated CS for me, quite a few have helped me and did a very good job, especially Mango Fu, Shaw Zhu and Lucy Liu.
Thank you for your feedback! Your approval is our motivation.
I love working with CJ! Very good customer service, logistics, and overall a great company! And they are very service-minded. I’m really happy with my private agent (Alex), and they always respond after a few minutes!
Thank you for your feedback! Your approval is our motivation.
Τhe best application for e-commerce. CJ agents are very helpful and help you a lot step by step in each of your questions.I highly recommend it!!!!!
5 Star for Sveta (Customer support) She help me with my listing and calmly wait till I done everything
If you have any questions, they respond quickly
The service is super high.
I am happy with their service.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
"I am very satisfied with the service and have found the best private agent I could wish for. A big compliment from my side and my team to Grant Weng! Thank you for your always prompt assistance!"
Great Customer Service, Cici Helped Me a lot, Overall Great Experience, Highly Recommend.
The app is actually great, it integrates very well and there are some issues at times which causes problem however they are improving constantly. The price changes are only negative however the app itself and the system is well designed, it could prove to be very beneficial for some. The customer service has to be the best part of it, I was assigned a personal agent named Juniper and she has been amazing with me, always trying her best to resolve any issues that were caused, and even worked overtime occasionally just to resolve issues.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Overall I'm very satisfied so far. My personal CJ agent Lena is providing me with great support on a daily basis and is taking care of my business. The platform is great to use and it is veryefficient to submit sourcing request and receive answers. Would definitely recommend.
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
My agent Lena is amazing, always helpful, finds solutions for any problems we face and helps us make great business. Thank you!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!