Reviews (9,592)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

Edited April 13, 2021

I have been using CJ Dropshipping and so far so good. The Agents can be very helpful when navigating the day to day bumps along the way. Abby Lu has been so helpful with solving any questions and making sure things run smoothly. Thank you so much Abby Lu

Doggy League
United States
Over 1 year using the app
CJDropshipping replied April 13, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

Edited March 15, 2023

Murphy was super helpful with my order. Got it resolved really quickly. I would highly recommend CJ Dropshipping.

SomethingKwonderful
United States
Over 1 year using the app
Edited December 2, 2023

Très bonne expérience les agents de CJDropshipping. J'ai eu affaire à Miya Huang et à Arlene Nong. Service réactif et font tout leur possible pour répondre au mieux à toutes vos questions. Je recommande.

OnlyCats
France
Over 1 year using the app
August 1, 2023

Im really impressed by the service. My Agent Diana helped me really quick with my problem. She created for my a bundle like i wished and helped me with the package size. You only have to describe your problem and they will find a solution immediately. I can definitely recommend this app, even as an experienced Online Shop Creator. Thanks again Diana if you read this :)

novaskinz
Germany
Over 1 year using the app
August 1, 2021

Great app and excellent customer service. They reply fast. My agent Alan Yang and the others always help. I needed help with two things today and Collin Shao helped me out quickly and provided me with answers to what I wanted to know in a fast and nice way.

Pets Spot Shop
Jordan
Over 1 year using the app
CJDropshipping replied August 1, 2021

Thank you for your feedback! Your approval is our motivation.

July 4, 2021

I just started with CJ Dropshipping and the customer service is amazing already.! I am looking forward to building a relationship with CJ Dropshipping

Retaize.com
Canada
Over 1 year using the app
CJDropshipping replied July 4, 2021

Thank you for your feedback! Your approval is our motivation.

July 19, 2022

The Team at CJ dropshipping is great, Saturn Wang, Leo, and Hedy Liu have all helped me whenever I have any issues. 5/5 stars

SydneyGems
Australia
Over 1 year using the app
September 20, 2023

FOY From CJ Drop shipping is incredibly intelligent & helps me every time to find best products for me. CJ Drop shipping itself offers fantastic selection of amazing products.
Highly recommended.

Playera
United Kingdom
Over 1 year using the app
Edited October 2, 2023

Vincy Xi does an excellent job and is truly dependable. Her reliability is unquestionable, making her a reliable asset. I can confidently vouch for her effectiveness. The most valuable asset in the realm of CJ Dropshipping!

Ventino
Switzerland
Over 1 year using the app
July 31, 2021

Excellent service. My agent Hugo, as well as other people like Arlen, have helped me with the questions I had and helped with order fulfillment as well. Very helpful support team and decent shipping times! I would highly recommend this app!

Sleepercove
Canada
Over 1 year using the app
CJDropshipping replied August 1, 2021

Thank you for your feedback! Your approval is our motivation.