Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

Edited February 15, 2022

so far it helped us a lot, Henry couldn't be any better at his service, he is really fast & addresses your concerns pretty quickly!!!

Sherozh
Canada
Almost 2 years using the app
CJDropshipping replied August 24, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 20, 2022

I needed help with an order I was having problems with. Angel Li was very helpful in getting me through this and helping me understand what I needed to do.

Pepper's Pet House
United States
Almost 2 years using the app
December 23, 2022

Thanks to Yuki Lau, who responds quickly to my supply requests. as well as for his kindness and its availability.

La Case à Bébé
France
Almost 2 years using the app
November 15, 2021

I use the service since july. I've sourced 60 product with them. CJ listen to my requests and provide a good service. All orders have been delivered to customers with local tracking numbers and I have 100% customers satisfaction. The app is perfectly integrated to shopify and simplify the job.

junPuz
Canada
Almost 2 years using the app
CJDropshipping replied November 16, 2021

Thank you for your feedback! Your approval is our motivation.

November 10, 2021

Excellent customer service and quick response. Martin Mao was the live consultant that served my case and helped me solve my payment issue within short period of time. He is very friendly and responsive. The products I ordered also process on the same day and dispatched out within 3 days, very efficient.

BesideWine.com
United States
Almost 2 years using the app
CJDropshipping replied November 15, 2021

Thank you for your feedback! Your approval is our motivation.

August 14, 2021

I used the app to place my first order, Thanks AriaLv. Extremely satisfied with her service. Thanks

JBAEssential's
United States
Almost 2 years using the app
CJDropshipping replied August 15, 2021

Thank you for your feedback! Your approval is our motivation.

November 3, 2022

I really like the customer service. The response was very quick and efficient. Ada Qiu helped and guided me in every way. Thank you!

Kienza
United Kingdom
Almost 2 years using the app
November 2, 2021

I got June Chen as an agent and she helped me a lot. She is always open for questions and very professional. I can highly recommend, working with her and I am very happy I got her as my agent.

Schnappzapp
Germany
Almost 2 years using the app
CJDropshipping replied November 2, 2021

Thank you for your feedback! Your approval is our motivation.

Edited July 6, 2022

My agent Alan Yang helped me with everything I needed and made my job much easier! I am very satisfied!

Aestus
Spain
Almost 2 years using the app
April 23, 2020

I am using this app for the fulfillment and shipping for my droppshipping shop, and i can only tell good things. The service is really great, if you have any question it will be answerd within 2-5 min. The Service is really helpful and always nice.

Fitless
Germany
Almost 2 years using the app
CJDropshipping replied April 23, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!