Reviews (9,429)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

July 21, 2020

This app is so convenient for dropshipping business. It can help you complete the entire process from product selection to delivery, and it will also display the status of the order throughout the process. Coupled with its excellent logistics system and low shipping costs, I can’t wait to give it a 5-star review.

And they will also arrange an agent for you, one-to-one service, completely beyond my expectation.

Pink Workhub
China
Over 1 year using the app
CJDropshipping replied July 21, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited May 5, 2023

Very satisfied. Every question is answered and help is given everywhere. I become Update about my products.
Thank you Carman

ForKidis
Austria
Over 1 year using the app
January 12, 2023

Michell Luo was very fast responsive and always willing to help. Michell solved the problems I had right away. 5 stars.

Phil
France
Over 1 year using the app
June 6, 2022

One of the best apps I have used, Staff always helpful and ready to fix any problems that may arise, todayb I had the occassion of having Connie fix a problem for me in the absence of my consultant, she came through with flying colours

Mahoganyfair
Australia
Over 1 year using the app
August 20, 2021

Excellent and prompt customer service. Very supportive of the new users to CJ Dropshipping. Highly recommended.

Zespry
Singapore
Over 1 year using the app
CJDropshipping replied August 22, 2021

Thank you for your feedback! Your approval is our motivation.

October 13, 2023

The customer support is really good. I've only had good experiences so far. Suki Huang answers me within a few minutes and solves all problems with me.

Adlerwald
Switzerland
Over 1 year using the app
January 26, 2021

Am Anfang ist man ein wenig verloren. Aber wenn man sich einmal mit der Nutzeroberfläche auskennt dann geht alles wie von selbst. In der Zwischenzeit bin ich sehr zufreiden. Auch der Support ist super und konnte bisher immer helfen, egal bei was!

uniquestore24
Germany
Over 1 year using the app
CJDropshipping replied January 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 7, 2021

Thanks to Cristina Chen. She is very efficient and knowledgable. She helped me to solve my problem. CJ is very helpful app.
Thanks,
Dip

BLEUCENTRAL
India
Over 1 year using the app
CJDropshipping replied April 7, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

December 31, 2020

Excellent service from my private agent. It's easy to set up and navigate the platform and the customer service is really good.

ElitCompress
Israel
Over 1 year using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 15, 2020

Shawn Mo has been incredibly helpful and has been the perfect guy to help me with the development of my brand on CJDropshipping’s side. Amazing service!

Gym Hippie Fitness
United States
Over 1 year using the app
CJDropshipping replied July 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!